Medical Assistant Gastroenterology

Corewell Health•Saint Joseph, MI
•Onsite

About The Position

Provides clinical support to health care professionals to ensure the delivery of quality health care services. The Medical Assistant supports patient flow, prepares patients for visits or admission, and provides services and education as directed by providers and consistent with licensure and policy. The role also includes administrative work, maintaining the electronic health record in basket, collecting and documenting patient data, and supporting coordination of care. The position maintains a clean and functional work environment, communicates equipment issues, and collaborates with patients and the health care team. It also contributes to quality and process improvement and maintains professional competence through ongoing study, training, and education. This is a full-time, day-shift position scheduled for 40 hours per week, Monday through Friday, from 7:45 a.m. to 5 p.m., at the St. Joseph location.

Requirements

  • High school diploma or equivalent.
  • Successful completion of a competency-based orientation program.
  • Obtain one of the listed medical assistant credentials within 120 days: CMA from AAMA, CCMA from NHA, NCMA from NCCT, NRCMA from NAHP, or RMA from AMT.
  • Obtain Basic Life Support (BLS) certification from AHA or ARC within 120 days.

Nice To Haves

  • One year of relevant experience working in a physician practice or healthcare setting.

Responsibilities

  • Facilitate efficient patient flow by preparing patients for visits or admission and providing services and education as directed by providers.
  • Perform administrative duties to keep information current and updated, including maintaining and monitoring the electronic health record in basket.
  • Maintain and clean the environment, work area, and equipment, and communicate equipment malfunctions to appropriate personnel.
  • Greet and communicate with patients and significant others in a caring and respectful manner.
  • Communicate and collaborate with other health care team members, anticipating their needs to support continuity and quality of care and coordination of services.
  • Collect and monitor patient data, report data and patient needs as directed, document care according to guidelines, and record patient-chargeable items and services according to standards.
  • Monitor processes and services for quality, cost effectiveness, and efficiency; participate in improvement activities and implement recommendations to improve operations or introduce services.
  • Maintain professional competence and complete required ongoing training and education, including department-specific requirements.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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