Medical Assistant, Float Pool SLPG; Allentown

St. Luke's University Health Network•Allentown, PA

About The Position

The Certified Medical Assistant, Float Team – SLPG assists with healthcare support for practices within assigned geographic regions. As a professional member of the interdisciplinary team, the Medical Assistant demonstrates and promotes the organization’s values. The role requires a multidisciplinary skill set, flexibility in daily assignments, and travel to practices within the assigned region(s). The Medical Assistant supports patient visits through pre-visit planning and chart preparation, rooming and preparing patients for examinations, and providing other patient care services as needed or directed. The role also coordinates with providers and care teams, maintains clinical rooms and supplies, supports administrative office functions, and participates in department and quality-improvement activities.

Requirements

High school degree or equivalent.
Current Medical Assistant certification from an accepted accredited organization.
Current BLS/CPR certification through the American Red Cross or American Heart Association, or obtain it within 60 days of hire.

Nice To Haves

Graduation from an accredited Medical Assistant program.
Two years of experience in a similar healthcare setting.
Customer service experience.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence, and confer with providers to determine needed services.
Complete pre-charting of value-based items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; record height, weight, vital signs, medications, allergies, personal, family and social history, smoking status, visit reason, and demographic information.
Keep exam rooms clean, maintain clinical supplies, clean and autoclave contaminated instruments, and give injections or immunizations within state guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, education about chronic conditions, labs and other testing, and specialist visits.
Attend departmental meetings, contribute to problem resolution, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and ordering; dispose of expired sample medication and stock rooms to established par levels.
Perform administrative tasks as needed, including check-in and check-out functions and opening and closing office procedures.
Bring suggestions for improvement to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality-improvement initiatives.
Travel throughout assigned geographic regions of SLPG practices.
Perform other duties as assigned.