Medical Assistant- Bilingual English/Spanish (FDH Chestnut)

Sante Health•Fresno, CA

3d•$18 - $22•Onsite

About The Position

Sante Health System is hiring a full-time Medical Assistant proficient in spoken and written English and Spanish for a medical office team in the Fresno, California area. The role provides in-person and telephone customer service and supports physicians in delivering specialty care and patient care management. The Medical Assistant welcomes and checks in patients, verifies insurance and personal information, registers referrals, schedules appointments, and maintains confidential patient files and records in compliance with HIPAA. Clinical duties include preparing and stocking exam and treatment rooms, sterilizing instruments and supplies, organizing the medication sample closet, obtaining patient vital signs, identifying the reason for each visit, and providing pre- and post-care instructions. The Medical Assistant may measure and apply compression stockings as recommended by the provider, prepare patients for minor surgeries and physicals, administer injections, and apply splints and dressings. The position also handles office tasks such as answering and screening calls, relaying messages, responding to questions about general policies and procedures, managing inventory, ordering supplies, and keeping the work area and lobby neat and orderly. The role is based at a medical office in the Fresno, California area and calls for a patient-focused, collaborative approach in a fast-paced setting.

Requirements

High school diploma or GED equivalent.
Graduation from an accredited Medical Assistant program.
Certification from the American Association of Medical Assistants.
Bilingual proficiency in spoken and written English and Spanish.
Exceptional people and communication skills.
Ability to multitask in a fast-paced environment.
Commitment to accuracy and attention to detail.
A willingness to handle tasks of any size.

Nice To Haves

A positive, can-do attitude.
Patient-focused approach and ability to listen and put patients' needs first.
Strong customer service skills and motivation to solve problems and help others.
Collaborative team approach and willingness to step in where needed.
Calm, reassuring demeanor that helps patients feel at ease.
Detail-oriented work habits.

Responsibilities

Welcome patients and provide customer service in person and over the phone.
Check patients in and verify insurance and personal information in their records.
Register incoming referrals and schedule appointments.
Maintain patient files, records, schedules, and other information confidentially in compliance with HIPAA.
Stock exam and treatment rooms with instruments and supplies and ensure they are sterilized.
Maintain and organize the medication sample closet.
Obtain patients' vital signs and determine the nature of their visits.
Provide patient teaching about pre- and post-care instructions.
Measure and apply compression stockings as recommended by the provider, as needed.
Assist physicians by preparing patients for minor surgeries and physicals, administering injections, and applying splints and dressings.
Answer phones, screen calls, relay messages by phone or mail, and answer patient questions about general policies and procedures.
Manage supplies and inventory and order supplies as needed.
Keep the work area and lobby neat and orderly.