Medical Assistant - Atrium Health Neurology Specialty Care FT

Advocate Health • Charlotte, NC

6d • $22 - $33 • Onsite

About The Position

The Medical Assistant provides patient care in the Neurology Specialty Clinic, adhering to the Medical Assistant scope of practice, policies, procedures, and required competency standards. The role supports providers and patients through clinical rooming, procedures, laboratory services, medication administration, and clinic-related administrative work. The Medical Assistant communicates effectively with patients and care team members, maintains a clean and well-stocked work environment, and provides age-appropriate care based on the needs of patients across the lifespan.

This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $21.85–$32.80.

Requirements

• High school diploma or GED.
• Completion of an accredited Medical Assistant program, or qualifying structured clinical military training documented per DD214 or EMT training, for the Greater Charlotte and Wake Forest divisions.
• For IL/WI and Floyd & Navicent divisions: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Current American Heart Association BLS certification is required for Greater Charlotte and Wake Forest; IL/WI and Floyd & Navicent require AHA BLS for Healthcare Providers certification within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where specified for Greater Charlotte and Wake Forest.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment with at least one other team member when available for patient lifts over 35 pounds or when the patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and to wear protective clothing and equipment as needed.

Nice To Haves

• For Wake Forest positions, certification from one of the listed organizations: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

• Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain specialty-area training and competency when providing patient care.
• Perform rooming and visit tasks, including obtaining vital signs, reconciling medications, reviewing medical history, health maintenance, and allergies, and completing screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory-related duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing as directed by standing or provider orders, and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Safely administer medications and vaccines according to the rights of medication administration.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are functional and work areas are stocked.
• Provide care appropriate to patients’ ages and developmental needs, following departmental policies and procedures.
• Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match
• Financial wellness programs
• Educational Assistance Program
• Competitive compensation, with possible premium pay, incentive pay for select positions, and annual performance-based increases

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED