Float Medical Assistant

Complete Health•Orange City, FL

6d•Onsite

About The Position

Complete Health is seeking a compassionate Medical Assistant to float between its DeLand and Orange City locations, which are approximately 20 minutes apart. The assigned work location may vary according to staffing and patient-care needs, so schedule flexibility is required. Daily start times may be 7:00 AM or 8:00 AM, and shifts may occasionally extend beyond the scheduled end time because of patient volume. Reliable transportation is required. Mileage reimbursement is provided for travel between assigned clinic locations in accordance with organizational policy. Under the direction of healthcare providers, the Medical Assistant assists with patient examinations and treatment. The role includes clinical procedures and testing, maintaining patient records in the electronic medical record, supporting communication with patients, and helping patients with mobility and transportation within the clinic. The position requires standing and walking for extended periods, a full range of body motion, and handling or lifting patients and equipment. It includes regular exposure to bodily fluids and requires adherence to safety and hygiene protocols. The described duties represent the general nature of the work and are not exhaustive. The Medical Assistant may be asked to perform other duties as needed or directed by supervision. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

An active Clinical Medical Assistant or Certified Medical Assistant certificate; or an equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience as determined by leadership.
Knowledge of word-processing software, internet software, EMR systems, and database software.
Ability to stand and walk for extended periods and perform a full range of body motion, including handling and lifting patients and equipment.
Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
Ability to adhere to safety and hygiene protocols while regularly exposed to bodily fluids.
Reliable transportation to travel between assigned clinic locations.
Schedule flexibility to support patient-care needs, including variable assigned locations, 7:00 AM or 8:00 AM start times, and occasional extensions beyond the scheduled end time.
Effective communication skills and ability to maintain patient confidentiality.

Nice To Haves

Experience with Athena EMR is preferred.

Responsibilities

Interview patients; take and accurately record vital signs, including manual blood pressure, pulse, temperature, oxygen level, weight, and height.
Prepare and stock examination rooms.
Provide instruments and materials to healthcare providers during procedures as directed; clean and sterilize instruments.
Perform EKGs and point-of-care tests, including urinalysis, strep, flu, COVID, mono, pregnancy, and A1C testing.
Administer intramuscular, intradermal, and subcutaneous injections pursuant to provider orders.
Handle patient portal messages, medication refills, additional lab or imaging orders, prior authorizations, and imaging precertifications as needed.
Communicate effectively with patients and their families and provide instructions as directed by the provider.
Call patients to discuss results as directed by the provider while maintaining confidentiality.
Enter data into the EMR to maintain office and patient records.
Perform blood draws competently and promptly while minimizing patient discomfort.
Assist patients with mobility and transport needs, including helping them in and out of wheelchairs or onto exam tables and escorting or transporting them within the clinic.
Monitor patients during transport for signs of distress, maintain clean transport equipment, and provide emotional support when needed.
Assist with duties outside normal responsibilities as needed or directed by supervision, including patient check-in.
Travel between assigned clinic locations as needed to support staffing and patient-care needs.