Medical Assistant PRN (On Call)

COQUILLE INDIAN TRIBE•Eugene, OR

4d•$23 - $27

About The Position

The Medical Assistant assists medical providers in caring for patients under the direct supervision of the Clinical Services Administrator. The position may also provide relief for the receptionist and/or medical records technician. Work is generally performed in a medical office setting and may involve occasional exposure to hazardous materials, high-risk situations, and infectious disease. The role supports patient visits and clinical procedures, maintains electronic health records and related documentation, and helps ensure patient safety and quality. It also includes administrative duties such as scheduling, managing records and communications, maintaining supplies, and covering medical reception or records functions when needed.

Requirements

High school diploma or GED.
Certification as a C.M.A. or C.N.A. within one year of hire.
Phlebotomist experience.
Previous experience working in an outpatient clinic and assisting medical providers.
Experience with an Electronic Health Record and Electronic Patient Management system.
Professional knowledge of medical terminology.
Computer experience and knowledge of Microsoft Office Suite, including Word and Outlook.
Current and valid Oregon driver's license in good standing, with no insurability issues with the Tribe's insurance carrier.
Must accept the responsibility of a mandatory reporter of abuse and neglect of infants and children, elderly or dependent people, individuals with mental illness or developmental disabilities, and residents of nursing homes and other health care facilities.
First Aid/CPR certification, or ability to obtain it within 90 days of employment.
Excellent verbal and written communication skills.
Ability to convey a pleasant and helpful attitude and use strong interpersonal and communication skills in stressful or emotional situations.
Ability to operate an electronic health records system and/or electronic patient management system.
Ability to foster an inclusive workplace where diversity and individual differences are valued.
Knowledge of medications and injection procedures.
Awareness and sensitivity to Indian traditions, customs, and socioeconomic needs, and ability to work effectively with diverse cultures.
Knowledge of HIPAA medical-record confidentiality regulations and medical terminology.
Knowledge of procedures, rules, operations, documentation and timing requirements, and workflows for processing medical records, reviewing them for accuracy and completeness, and tracking deadlines.
Ability to maintain professionalism, confidentiality, and objectivity under pressure and in crisis situations.
Ability to make independent decisions in accordance with established policies and procedures.
Computer literacy sufficient to use word processing, spreadsheet, and database software to produce correspondence, documents, and reports.

Nice To Haves

Multi-line phone experience.
Experience with a patient scheduling system and electronic health record.
Phlebotomy and immunization experience.

Responsibilities

Receive, greet, and direct visitors.
Prepare patients for visits by updating charts, obtaining vital signs, and recording results.
Perform medication reconciliation to support patient safety and quality.
Review, process, and update electronic health records as needed.
Clean and prepare examination and procedure rooms, and restock supplies between patients.
Ensure quality control of laboratory machines.
Administer vaccines and medications as directed.
Assist with procedures and patient care as directed.
Perform EKGs, ear lavage, and swabs for laboratory work.
Obtain and process prior medical authorization forms and complete referral orders as needed.
Maintain coding and billing chart notes.
Assist with training, assigning, and reviewing the work of assigned staff.
Answer phone calls and respond appropriately; process incoming faxes and emails; and scan records.
Contact patients to obtain medical records and information, and schedule appointments.
Process outgoing mail to promote the health clinic.
Maintain supply and equipment inventory and order supplies as needed.
Monitor and document autoclave temperature.
Perform Medical Records Technician and/or Medical Receptionist duties in their absence.
Establish effective and respectful relationships with patients.
Maintain current training and certifications.
Assist providers with prescriptions for pharmaceuticals and durable medical equipment, and submit medication refills.
Communicate with patients by telephone to provide and explain test results, treatment and care directions, and referral information.
Perform other duties as assigned.