Medical Assistant Millcreek PA

GoHealth Urgent Care - UCSF Health•Erie, PA

6d•Onsite

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role supports patient registration and check-in, collects patient histories and vital signs, performs point-of-care tests, draws and collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms. The Medical Assistant also supports patient flow, referrals, records, supplies, equipment, and front-desk operations at assigned urgent care centers. The hourly rate is $19.00–$24.94, based on years of experience, with monthly incentive pay based on performance metrics. Full-time roles offer a $2,000 sign-on bonus. The position includes hands-on training, classroom instruction, and shadowing alongside peers.

Requirements

High school diploma or equivalent and at least 1 year of working experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting; alternatively, qualify through one of the listed certifications, nursing qualifications, or emergency medical qualifications.
If hired without an MA certification, obtain CPOE certification within 2 weeks of hire.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
Basic Medical Assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Attention to detail and ability to rely on experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Responsibilities

Conduct patient registration, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned centers.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests and record vital signs, escalating critical cases to the provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
Draw and collect blood samples and prepare specimens for laboratory analysis.
Prepare treatment rooms and maintain supplies in exam rooms, at the front desk, and in the reception area.
Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy callbacks for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.