Medical Assistant-Float

Arizona Center for Cancer Care•Surprise, AZ

1d•Onsite

About The Position

The float medical assistant travels to multiple clinics to provide coverage and assist in delivering patient care. The role ensures supplies and equipment are available for efficient, effective care and requires a friendly, caring, courteous, and professional manner when interacting with patients and families. Clinic shifts and locations rotate according to clinic needs. Responsibilities include recording medical histories, vital statistics, and test results; interviewing patients and measuring vital signs, weight, and height; assisting patients with walking, transfers, dressing, and preparation for physician visits; preparing exam and treatment rooms; and supporting providers with lab, imaging, referral, and medication orders. The position also manages supplies and inventory, monitors prescriptions and refill requests, schedules urgent appointments, requests insurance authorizations, handles clinical calls and messages, and maintains required records and confidentiality. Other duties may be assigned by providers and the practice administrator.

Requirements

High school diploma or equivalent.
Successful completion of a medical assistant program.
Medical assistant certification.
Valid CPR certification.
Valid driver’s license.
Ability to travel to multiple clinics.
Computer experience and knowledge of electronic medical records.
Professional appearance.
Strong medical terminology.
Excellent phone etiquette and exceptional customer service skills.
Excellent work ethic, including integrity, a positive attitude, productivity, organization, respect for leadership, good attendance, continuous learning, and willingness to ask for assistance.
Ability to work efficiently and effectively in a detail-oriented, fast-paced setting.

Responsibilities

Travel to multiple clinics to provide coverage assistance.
Record patients’ medical histories, vital statistics, and information such as test results in medical records.
Interview patients to obtain medical information and measure vital signs, weight, and height.
Accompany patients to exam rooms and assist with walking, transfers, dressing, and preparation for physician visits.
Provide personal assistance, medical attention, and emotional support to patients as needed.
Document, enter, store, and maintain information in written or electronic form.
Obtain information from relevant sources and communicate accurate messages or instructions to supervisors, peers, patients, and physicians.
Use computers and electronic medical records to enter data and process information.
Clean according to the scheduled maintenance program and maintain appropriate records.
Manage supply inventory, assist with ordering patient-care supplies, and restock treatment, exam, and procedure rooms.
Monitor and track electronic prescriptions and refill requests.
Prepare treatment rooms for examinations and set up instruments and equipment according to department protocol.
Complete pathology lab requisitions and arrange lab pickup where the patient’s insurance is accepted.
Send provider-ordered lab, imaging, referral, and medication orders to appropriate facilities.
Call and schedule patients for provider-ordered STAT requests before they leave the office.
Contact insurance companies to request prior authorization when necessary.
Monitor biohazard and sharps procedures daily according to OSHA requirements.
Restock supplies and check expiration dates in rooms and storage areas.
Answer clinical phone calls, check messages hourly, and return calls before lunch, midafternoon, and before leaving for the day.
Comply with AZCCC policies and procedures and maintain strict confidentiality of medical records and other data.
Work assigned shifts, with schedules and locations rotating according to clinic needs.
Perform other duties as directed by providers and the practice administrator.