MEDICAL ASSISTANT - WOMEN'S CLINIC, FT

Johnson Regional Medical Center•Clarksville, AR

About The Position

Provides patient care in a women's clinic office setting under the supervision of a registered nurse and/or physician. Care includes meeting patients’ psychosocial, physical, communication, and general needs while following regulatory requirements and nursing and office policies, procedures, and standards. Communicates patients’ clinical conditions, diagnostic study results, and symptoms to physicians and team members. Performs administrative duties including checking patients in and out; scheduling clinic appointments, referrals, and surgeries; pre-authorizing procedures; checking insurance status; answering phones; picking up mail at the hospital and bank daily; and posting bank deposits. The position also supports routine examinations and treatments, assists with office procedures, maintains a safe and sanitary clinical environment, manages supplies and equipment, and performs other duties within the medical assistant's scope of practice. This is a safety-sensitive position under Amendment 98 to the Arkansas Constitution § 2(25), because duties may involve life-threatening procedures, hazardous or flammable materials, controlled substances, food or medicine, and situations where a lapse in attention could result in injury, illness, or death. Reasonable accommodations may be made for individuals with disabilities if essential functions can be performed without compromising patient care.

Requirements

Successful completion of a Medical Assistant Program or a six-month Nurse Aide Program.
Ability to communicate effectively in English, verbally and in writing.
Basic computer knowledge.
Ability to meet the physical demands described, including lifting up to 100 pounds, carrying up to 40 pounds, and pushing or pulling up to 350 pounds.
Ability to maintain patient confidentiality and comply with regulatory, organizational, and office requirements.

Nice To Haves

Certified Medical Assistant through the American Association of Medical Assistants (AAMA).
Ability to communicate in additional languages.

Responsibilities

Provide direct patient care under the supervision of an RN and/or physician, evaluate outcomes, and consult other health team members as required.
Assist nursing and medical staff with routine examinations and patient treatments.
Notify licensed staff when a patient reports pain.
Provide age-appropriate patient care while supporting patient safety and reducing the likelihood of medical or healthcare errors.
Position and prepare patients for office procedures and assist physicians with procedures and technical services under the direction of an RN and/or physician.
Communicate clearly and appropriately with co-workers, physicians, and the Office Manager about patients’ clinical conditions, diagnostic results, and symptoms.
Treat patients and families with respect and dignity; address psychosocial, cultural, ethnic, and religious or spiritual needs; and involve patients and families in education.
Maintain infection prevention and control standards in examination and procedure rooms, including cleaning and disinfecting rooms and changing linens.
Maintain office instruments and follow sterilization techniques, including use of biological indicators.
Meet documentation standards and policies.
Maintain a safe, comfortable, and therapeutic environment for patients and families.
Answer telephone calls professionally, direct calls appropriately, refer patient problems to the office physician, and schedule appointments.
Check patients in and out; schedule clinic appointments, referrals, and surgeries; pre-authorize procedures; and check insurance status.
Pick up mail at the hospital and bank daily, and post bank deposits.
Ensure adequate supplies; order appropriately and conserve supplies and equipment to support cost containment.
Maintain good working relationships with office staff.
Operate, manage, sanitize, and perform preventive maintenance on equipment safely and correctly.
Remain flexible and organized and function under stressful situations; respond appropriately to emergencies or physically distressful situations.
Perform other duties as assigned within the medical assistant's scope of practice.
Meet dress code and identification requirements; maintain regulatory compliance and patient confidentiality; report to work on time and complete work within designated time.
Attend annual reviews, scheduled in-services, and 12 staff meetings annually, or read and return staff meeting minutes; complete in-services promptly.
Participate in department continuous quality improvement activities and comply with organizational ethical business practice policies.