Medical Assistant - Women's Health Clinic

LCMC Health•Marrero, LA

2d•Onsite

About The Position

The Medical Assistant or Certified Medical Assistant supports physicians and clinical staff in a fast-paced primary care setting, delivering patient care and helping create a welcoming patient experience. The role combines clinical and administrative duties, including rooming patients, documenting information in the electronic medical record, supporting clinic flow, and coordinating follow-up care. The position is full-time on days at West Jefferson Medical Center in Marrero, Louisiana.

Requirements

High school diploma, GED, or equivalent, or two years of relevant healthcare experience.
Current American Heart Association (AHA) Basic Life Support (BLS) certification.
Accepted Medical Assistant certifications include AAMA Certified Medical Assistant (CMA), NHA Certified Clinical Medical Assistant (CCMA), NPCE Certified Medical Assistant, NRCMA, or NCCT Medical Assistant Certification.

Responsibilities

Obtain and document vital signs, and recognize and report abnormal findings.
Assist with patient intake, rooming, and clinic flow.
Schedule new and follow-up appointments.
Recognize and appropriately respond to emergencies.
Maintain exam rooms, supplies, linens, and equipment.
Prepare, clean, and disinfect clinical equipment according to policy.
Collect, prepare, and transport laboratory specimens as needed.
Support patient comfort and care while considering age-specific and special needs.
Accurately document patient information in the electronic medical record (EMR).
Access and review laboratory results, radiology reports, and outside medical records.
Update patient demographics and coordinate follow-up care.
Prepare safety reports when necessary.
Protect patient privacy and maintain HIPAA compliance.
Demonstrate reliability, integrity, and professionalism.
Deliver customer service to patients, families, and colleagues, and address concerns and complaints respectfully.
Communicate clinic needs, concerns, and updates to leadership.
Follow standard and transmission-based precautions and promote a safe environment for patients, visitors, and staff.
Report safety concerns promptly and participate in quality improvement initiatives and clinic safety programs.
Gather and organize clinical documentation for providers.
Request medical records from outside facilities.
Scan and upload documentation into the EMR.
Answer and route telephone calls professionally and efficiently.