float, medical assistant

CVS Health•Phoenix, AZ

About The Position

Oak Street Health, a CVS Health company, is hiring a Medical Assistant to collect accurate medical information and support providers in making healthcare decisions. Medical Assistants are vital members of Care Teams and report to the Practice Manager or Center Operations Specialist. The role requires flexibility, energy, attention to detail, and problem-solving skills, as well as building relationships with members and collaborating with teammates to provide a strong patient experience and support clinical results. The Medical Assistant supports assessment of patients’ health conditions through screenings and routine diagnostic testing during appointments. Depending on state regulations, the role may include administering vaccinations and performing point-of-care tests. This is a full-time position with an anticipated schedule of 40 hours per week.

Requirements

State or national certification, as required by the state, or graduation from an accredited medical assistant course.
At least 1 year of experience as a medical assistant.
CPR or BLS certification.
Electronic medical record experience.
Computer skills, including the ability to quickly navigate multiple programs such as Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Proficiency in non-English languages as required by the center's demographics.
U.S. work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and a customer-service orientation.

Nice To Haves

At least three years in a Medical Assistant role.
Successful mastery of the workflow in a previous Medical Assistant position.
Interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
At least 2 years of experience working with geriatric patients.
Phlebotomy Technician Certification.

Responsibilities

Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and conducting medication reviews.
Inventory supplies and stock examination rooms.
Respond to patient requests for telephonic support, including lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C, spirometry, EKGs, and blood draws for lab testing.
Import required documents into the electronic medical record by scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as required by the provider.
Conduct routine quality control checks as required, including infection-control measures, equipment checks, and checks for expired medication and supplies, and/or assist in maintaining the center lab.
Perform other duties as assigned.