I-Care Medical Assistant

Santa Maria Hostel•Houston, TX

12d

About The Position

Under direct supervision, the Medical Assistant assists physicians and nurses in providing care to I-Clinic patients and supports daily clinic operations. The role includes maintaining patient files and medical records, completing routine care procedures, and assisting with clinic data entry and other administrative needs. The successful candidate needs excellent customer service skills and strong computer literacy, and must be comfortable interacting with a diverse range of individuals, including people with mental health and substance use challenges. The ability to converse with patients and visitors in Spanish is preferred. The workplace is smoke-free. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school diploma or GED, and at least six months of direct related experience and/or training in clinical aspects of the job, or an equivalent combination of education and experience.
Certification as a Medical Assistant.
Current CPR and infant CPR certification.
First aid and PIAB training.
Valid Texas Driver's License.
Excellent customer service skills and strong computer literacy.
Comfort interacting with a diverse range of individuals, including people with mental health and substance use challenges.
Complete required training annually.

Nice To Haves

Associate degree in a medical field preferred.
Previous experience working in a clinic or healthcare environment strongly preferred.
Ability to converse with patients and visitors in Spanish preferred.

Responsibilities

Assist physicians and nurses in providing care to clinic patients.
Record and update patient medical histories and contact information accurately and in a timely manner.
Perform standard care procedures, including drawing blood, checking vital signs, and collecting laboratory samples.
Maintain communication with the Clinic Coordinator.
Participate in scheduled training and meetings as necessary.
Maintain patient medical records and complete appropriate documentation.
Interact professionally and personably with clinic guests in a nonjudgmental manner.
Safeguard patients’ protected health information (PHI).
Notify an appropriate supervisor and/or manager of critical incidents or emergencies.
Assist with data entry for reporting requirements, including handling patient-identifying data.
Assist the Clinic Coordinator, physicians, and other staff with miscellaneous tasks.
Follow professional standards, work rules, policies, procedures, and applicable federal, state, and local requirements.
Assist other departments with miscellaneous tasks.
Observe and report safety concerns, activities, security breaches, and incidents, helping protect client property and personnel.
Preserve order and, as appropriate, enforce regulations and directives in accordance with Santa Maria Hostel policies.
Perform other duties as assigned.