I-Care Medical Assistant

Santa Maria Hostel•Houston, TX

12d

About The Position

Under direct supervision, the I-Care Medical Assistant assists physicians and nurses in providing care to I-Clinic patients and supports the clinic’s daily operations. The position records and updates patient medical histories and contact information, performs standard care procedures such as drawing blood, checking vital signs, and collecting lab samples, and maintains medical records and related documentation. The role requires strong customer service and computer skills, and comfort interacting with a diverse range of people, including individuals with mental health and substance use challenges. Ability to converse with patients and visitors in Spanish is preferred. The workplace is smoke-free. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The Medical Assistant communicates with the Clinic Coordinator, participates in scheduled training and meetings, safeguards protected health information, and reports critical incidents, emergencies, and safety or security concerns to appropriate personnel. The employee is expected to maintain a professional, personable, and nonjudgmental demeanor; follow applicable professional standards, work rules, policies, procedures, and legal requirements; and assist clinic staff and other departments with miscellaneous tasks. Other duties may be assigned.

Requirements

High school diploma or GED, plus at least six months of direct related experience and/or training in clinical aspects of the job, or an equivalent combination of education and experience.
Certification as a Medical Assistant.
Current CPR and infant CPR certification.
First aid and PIAB training.
Valid Texas Driver’s License.
Excellent customer service skills and strong computer literacy.
Comfort interacting with diverse individuals, including people with mental health and substance use challenges.

Nice To Haves

Associate degree in a medical field.
Previous experience working in a clinic or healthcare environment.
Ability to converse with patients and visitors in Spanish.

Responsibilities

Assist physicians and nurses in providing care to Clinic patients.
Record and update patient medical histories and contact information accurately and promptly.
Perform standard care procedures, including drawing blood, checking vital signs, and collecting lab samples.
Maintain communication with the Clinic Coordinator.
Participate in scheduled training and meetings as necessary.
Maintain patient medical records and complete appropriate documentation.
Interact with clinic guests professionally, personably, and without judgment.
Safeguard patients’ protected health information (PHI).
Notify an appropriate supervisor and/or manager of critical incidents or emergencies.
Assist with data entry for reporting requirements, including handling patient-identifying data.
Assist the Clinic Coordinator, physicians, other staff, and other departments with miscellaneous tasks.
Follow professional standards, work rules, policies, procedures, and applicable federal, state, and local requirements.
Observe and report safety concerns, activities, security breaches, and incidents at the site.
Help preserve order and, in accordance with Santa Maria Hostel policies, may enforce regulations and directives.
Complete annual required training and perform other duties as assigned.