Medical Assistant - Prosano Care Center Scottsdale

Blue Cross Blue Shield of Arizona•Scottsdale, AZ

2d•Onsite

About The Position

The Medical Assistant is a key member of the Prosano Health Solutions care team and is responsible for supporting the direct patient care experience. The role partners with the care team to help patients pursue their best health, with an emphasis on excellent patient service, privacy, compliance, and working effectively in a dynamic healthcare setting. The position is full-time, defined as at least 40 hours per week, and may include extended hours. It is 100% on-site at the care center and may involve travel between clinics as needed.

Requirements

At least 1 year of experience in a medical office environment.
High school diploma or GED.
Completion of a medical assistant certification program.
Active Arizona fingerprint clearance card.
Have a medical assistant certification, or complete a medical assistant certification program and obtain medical assistant registration or certification within one year of hire.
Basic Life Support (BLS) certification at the time of hire.
Complete N95 mask fit testing within 30 days of hire.
Complete all required vaccinations to work in the clinic before the clinic start date.
Experience with electronic medical records.
Ability to maintain patient confidentiality and comply with HIPAA guidelines.
Understanding of quality compliance and medical terminology.
Strong infection-control practices.
Phlebotomy experience, including venipuncture and processing labs under CLIA-waived practices.
Excellent interpersonal skills and courteous, friendly, effective communication with patients, team members, and external parties.
Strong communication skills across virtual and in-person modalities.
Strong collaboration skills, empathy, and advocacy.
Exceptional organizational skills and attention to detail.
Ability to perform patient-care physical tasks, including standing, walking, bending, and lifting; safely lift and/or move up to 25 pounds.

Nice To Haves

At least 3 years of experience in a medical office environment.
Active Arizona driver's license with an acceptable driving record and reliable transportation.

Responsibilities

Build rapport with patients and deliver an exceptional patient care experience.
Prepare patients for visits by communicating scheduled-visit details, explaining relevant information, taking vital signs, and updating patient records as needed.
Prepare equipment and examination rooms and ensure clean instruments are available for daily care center operations.
Operate and maintain medical equipment, ensuring appropriate sterilization and cleanliness.
Assist providers with medical treatments, procedures, examinations, and diagnostic tests.
Manage medical-supply inventory and stock examination rooms with appropriate supplies.
Administer medications and injections as directed by the Primary Care Provider.
Answer phones, handle correspondence, and perform functions required by operational workflows.
Provide cross-collaboration and support across multiple care centers.
Perform other duties as assigned.