Medical Assistant - Urgent Care Clinic

Good Shepherd Health Care•Hermiston, OR

2d•Onsite

About The Position

The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering quality patient care. The role includes direct patient care activities such as assessing vital signs, administering medications, and providing patient education; clinical documentation and electronic health record management; referral and prior-authorization coordination; and administrative functions essential to clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager and collaborates with an integrated healthcare team to support clinic workflow and patient outcomes. The position is based in an urgent care clinic and may involve working across medical specialties. It requires schedule flexibility to work evenings, weekends, and holidays as patient-care needs and clinic operations dictate. Work takes place primarily indoors in a healthcare environment, with frequent exposure to infectious diseases, hazardous materials, medical equipment, and fast-paced or high-pressure situations. The position is listed as 36 hours, with compensation of $22.88 to $38.31 per hour and an $8,000 sign-on bonus requiring a three-year commitment.

Requirements

High school graduate or equivalent; copy must be provided upon hire.
Current BLS certification.
Ability to work with a culturally diverse population.
Knowledge of computers, phones, and other office equipment.
Knowledge of clinical equipment, including EKGs, vital-sign monitoring devices, glucometers, scales, and laboratory testing equipment.
Ability to meet the described physical and sensory functions of the position, with reasonable accommodations where applicable.
Ability to work evenings, weekends, and holidays as patient-care needs and clinic operations dictate.

Nice To Haves

Current Certified Medical Assistant certification and/or completion of an accredited Medical Assistant program or coursework.
Bilingual ability and/or English-Spanish speaking skills.

Responsibilities

Room patients and collect vital signs, current medications, medical history, and chief complaint for provider review.
Prepare examination rooms with necessary supplies and instruments, assist providers during examinations and procedures, and clean and sterilize equipment.
Administer immunizations, vaccines, and contraceptive injections under direct supervision, according to established protocols and provider orders.
Provide patient education and instruction as directed by healthcare providers.
Perform EKGs, spirometry, glucose monitoring, point-of-care testing, CLIA-waived laboratory tests including urinalysis, and pulse oximetry as ordered.
Conduct focused nursing visits for blood pressure monitoring, suture or staple removal, injection appointments, weight checks, and other routine procedures as directed.
Accurately document vital signs, medications, patient histories, immunizations, and clinical findings in the electronic medical record.
Process and enter prescription refill requests into electronic records and route them to appropriate providers for approval.
Respond to patient calls and messages about medical questions, appointment scheduling, and general inquiries.
Coordinate with healthcare providers, insurance companies, and pharmacies about patient care and insurance coverage.
Work with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
Support the hospital mission, vision, values, policies, and procedures, and participate in required education for applicable DNV programs.
Maintain adequate medical supply inventory in examination rooms and central supply areas.
Stock and reorder medications in coordination with the Practice Manager and vaccine coordinator, following provider specifications.
Support reception duties, including appointment scheduling, chart preparation, and phone coverage as needed.
Maintain current procedure guidelines and protocols to assist other staff members.
Perform other related duties as assigned.