Medical Assistant - Orthopedic Specialists

Riverside Health System•Onancock, VA
•$19 - $25•Onsite

About The Position

The Medical Assistant supports patient care, technical, and clerical functions under the direct supervision of a physician and practice manager. The role helps coordinate clinic patient flow and provides a range of health care services in support of quality and safe care. The Medical Assistant may float to other practices in the region to address operational needs. Responsibilities include maintaining patient records, confirming visit purposes, taking vital signs, preparing and sanitizing exam rooms, administering medications and vaccines under physician supervision, processing prescription refill requests, managing medical supplies and equipment, and maintaining compliance with healthcare regulations and required competencies. The role also supports patients and families during visits and procedures, coordinates schedules and access to care, provides patient education according to protocol and provider direction, and handles laboratory procedures and specimen processing. The position also involves obtaining preauthorizations, scheduling tests and specialist visits within network limitations, following insurance and Medicare guidelines, maintaining working knowledge of ICD9 and CPT coding, and contributing to productivity and quality goals.

Requirements

  • High school diploma or GED.
  • Graduate of a Medical Assistant program.
  • Required certification or credential as listed in the posting, including the specified medical assistant certifications and/or CPR/BLS certification, upon hire.

Nice To Haves

  • One year of clinical experience.

Responsibilities

  • Maintain clinical competency and patient records, interview patients, and confirm the purpose of visits.
  • Prepare patients for examinations by obtaining vital signs, including manual measurements when needed.
  • Prepare and sanitize examination rooms before and after appointments.
  • Administer medications and vaccines under physician supervision.
  • Process prescription refill requests for approval and forward approved requests to pharmacies.
  • Maintain medical inventory, stock exam rooms, and keep equipment operational, facilitating preventive maintenance as needed.
  • Comply with scope-of-practice requirements and HIPAA and OSHA standards; complete required competencies and education.
  • Support and comfort patients and families during visits and procedures, including chaperoning sensitive examinations.
  • Provide timely patient responses and follow-up by phone and electronic means, explain delays as appropriate, and help manage provider schedules.
  • Assist patients with appointments, referrals, access to care, and necessary information.
  • Provide patient education according to protocol and direct provider instruction, including after-visit summary directions in the electronic medical record.
  • Perform or support specimen collection, phlebotomy, point-of-care testing, and use of ABNs when applicable.
  • Process, package, and send specimens to the correct laboratory.
  • Obtain preauthorizations when needed and accurately maintain point-of-care logs and documentation in the electronic health record.
  • Follow insurance carrier guidelines and Medicare regulations and seek assistance with ICD9 and CPT coding as needed.
  • Schedule tests and specialist visits within network limitations.
  • Support productivity goals, maximize physician visits and facility resources, and contribute to organizational quality measures.
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