Medical Assistant - Orthopedics Specialists

Riverside Health System•Newport News, VA
•$19 - $25•Onsite

About The Position

The Medical Assistant performs patient care, technical, and clerical functions under the direct supervision of a physician and practice manager. The role supports clinic patient flow and quality, safe care by assisting the patient care team and providing a range of healthcare services. The Medical Assistant may float to other clinics or practices within the region to meet operational needs. Responsibilities include maintaining accurate patient records; interviewing patients and confirming their reason for visits; taking vital signs; preparing and sanitizing examination rooms; administering medications and vaccines under physician supervision; assisting with prescription refill requests; maintaining supplies and equipment; and following healthcare, HIPAA, and OSHA requirements. The role also supports patients and families, coordinates communication and follow-up, helps manage schedules and access to care, and provides patient education according to protocol and provider instructions. The Medical Assistant performs or supports specimen collection, phlebotomy, point-of-care testing, specimen processing, and related documentation. The role also obtains preauthorizations, follows insurance and Medicare guidelines, maintains working knowledge of ICD-9 and CPT coding, schedules tests and specialist visits within network limitations, and contributes to productivity and organizational quality goals.

Requirements

  • High school diploma or GED.
  • Graduate of a Medical Assistant program.
  • CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute upon hire.

Nice To Haves

  • Less than one year of clinical experience.
  • Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA) within one year.
  • Registered Medical Assistant (RMA) certification from American Medical Technologists (AMT) within one year.

Responsibilities

  • Maintain clinical competency and patient records, interview patients, and confirm the purpose of visits.
  • Prepare patients for examinations by obtaining vital signs, including manual vital signs when mechanical devices are unavailable.
  • Prepare and sanitize examination rooms before and after appointments.
  • Administer medications and vaccines under physician supervision.
  • Assist with prescription refill requests for approval and forwarding to pharmacies.
  • Maintain medical supply inventory, stock examination rooms, and keep necessary equipment operational, including facilitating preventive maintenance.
  • Comply with scope-of-practice requirements and HIPAA and OSHA standards; complete required competencies and education.
  • Support and comfort patients and families during clinic visits and procedures, including chaperoning sensitive examinations.
  • Provide timely responses and follow-up by phone and electronic means, explain delays when appropriate, and help manage provider schedules.
  • Assist patients with appointments, referrals, access to care, and necessary information.
  • Provide patient education according to protocol and direct provider instructions, including after-visit summary instructions in the EMR.
  • Perform or support specimen collection, phlebotomy, point-of-care testing, and use of ABNs when applicable.
  • Process, package, and send specimens to the correct laboratory; manage point-of-care logs and accurately document testing in the EMR.
  • Obtain preauthorizations when needed and schedule tests and specialist visits within network limitations.
  • Follow insurance carrier guidelines and Medicare regulations and maintain working knowledge of ICD-9 and CPT coding.
  • Support productivity goals, maximize physician visits to meet targets, and contribute to organizational quality measures.
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