Medical Assistant, Guilford Family Practice, ProHealth Physicians
About The Position
The Medical Assistant supports the care team and patients by providing patient care and completing clinical and administrative tasks, including patient intake, responding to patient phone calls, and documenting patient interactions. The role performs duties within the Connecticut scope of practice and helps provide coordinated, patient-centered care in a family practice setting. The position is based at Guilford Family Practice in Guilford, Connecticut. It is full-time, 40 hours per week, Monday through Friday, with scheduled hours between 7:15 a.m. and 5:30 p.m. The hourly pay range is $16–$25, based on factors including local labor markets, education, work experience, and certifications.
Requirements
- Graduate of an accredited Medical Assistant program, or completion of relevant medical assisting training through a branch of the United States armed forces, or at least 2 years of aide- or technician-level healthcare work experience.
Nice To Haves
- Graduate of an accredited Medical Assistant program.
- Completion of relevant medical assisting training through a branch of the United States armed forces.
- Certified or Registered Medical Assistant credential from AAMA, NHA, NCCT, or AMT.
- CPR/BLS certification.
- At least 1 year of Medical Assistant experience.
- Experience working with Epic.
- Experience working in a primary care office.
- Intermediate computer proficiency.
Responsibilities
- Provide patient care, clinical summaries, and direction on next steps or follow-up.
- Perform phlebotomy for patients as needed.
- Prepare patients for visits by collecting and recording clinical information according to protocol.
- Manage patients according to approved protocols and appointment and scheduling guidelines.
- Carry out standing orders consistent with practice policies and procedures.
- Document patient interactions and other clinical activities accurately and promptly in the electronic health record (EHR).
- Schedule tests, treatments, and follow-up visits; help patients identify outside resources for disease management and other services; and make referrals when appropriate.
- Answer and document patient phone calls, take complete messages, and route messages to providers using the EHR.
- Monitor task pools, respond to tasks promptly, follow up on overdue orders and worklists, and monitor the status of critical referrals.
- Coordinate with Regional Nurse Managers to maintain oversight of temperature monitoring.
- Support smooth office operations and excellent service through teamwork.
- Build patient confidence, trust, and loyalty through attentive care.
- Treat patients and staff in a friendly and courteous manner and maintain patient confidentiality.
- Maintain open communication with the care team and Regional Management team.
- Maintain knowledge of current coding, OSHA and CLIA regulations, and company policies.
- Follow patient safety initiatives and infection control regulations.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
