Medical Assistant - Westerville Family Physicians

Central Ohio Primary Care•Westerville, OH

2d•Onsite

About The Position

The Medical Assistant provides administrative and clinical support to ensure efficient delivery of primary health care and create a positive patient experience. This is a full-time, benefits-eligible position at Westerville Family Physicians in Westerville, Ohio, with a schedule of Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 4:00 p.m. The role works closely with the clinical care team and supports patients throughout their care, including clinical procedures, documentation, patient communication, coordination of forms and orders, and maintenance of a clean and confidential work environment.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant program.
Self-disciplined, energetic, passionate, and innovative.
Ability to communicate clearly and effectively with patients and external parties in a courteous, friendly manner.
Ability to maintain confidentiality at all times.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and document efficiently in an EHR.
Knowledge of vaccine administration, storage, handling, and documentation.
Knowledge and understanding of medical terminology.
Knowledge of patient care and examination procedures.
Knowledge of medical equipment and instruments used to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Skill in assisting with a variety of treatments and medications as directed.
Skill in taking vital signs.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Customer service skills, social perceptiveness, and a service-oriented approach.
Excellent time management skills and ability to multitask and prioritize work.

Nice To Haves

Medical Assistant certification.

Responsibilities

Work closely with the clinical care team to deliver care to patients.
Promote direct communication among the care team, patients or caregivers, and appropriate care providers to optimize outcomes.
Collaborate with care team members to address gaps in care, including chart preparation.
Promote and facilitate improved clinical outcomes and patient satisfaction, along with efficient use of resources.
Act as a patient advocate to support high-quality care.
Set up medical equipment and perform related tests as applicable; administer injections; and collect routine specimens and perform point-of-care tests.
Administer vaccines as directed.
Interview patients about medical concerns and obtain medical histories.
Measure and record vital signs, including pulse, temperature, blood pressure, height, and weight, in patients’ EHRs.
Draw blood and process specimens.
Assist with routine medical procedures as requested.
Prepare patients and treatment rooms for examinations; drape patients and position instruments and equipment.
Review physician orders and lab requests and follow up as needed.
Call in prescriptions and refill orders as approved and directed.
Communicate test results to patients as directed.
Assist with patient education using educational tools, periodicals, flyers, and handouts.
Assist with forms and patient paperwork, including referrals, prior authorizations, and pre-certifications.
Respond to patient phone calls as appropriate.
Maintain a clean, well-organized work area and protect patient confidentiality in accordance with HIPAA regulations.
Attend meetings and participate in classroom activities as needed.
Perform other duties as assigned.