Medical Assistant - Westerville Family Physicians

Central Ohio Primary Care•Westerville, OH

21h•Onsite

About The Position

The Medical Assistant provides administrative and clinical support to ensure efficient delivery of primary health care and create a positive patient experience. The role works closely with the clinical care team and supports patient care, documentation, communication, testing, and clinic operations at Westerville Family Physicians in Westerville, Ohio. The position is full-time and benefits eligible, with a schedule of Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 4 p.m.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant program.
Ability to perform each essential duty satisfactorily, with reasonable accommodations available to enable individuals with disabilities to perform essential functions.
Self-disciplined, energetic, passionate, and innovative.
Ability to communicate clearly and effectively with patients and external parties in a courteous and friendly manner.
Ability to maintain confidentiality at all times.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and document efficiently in an EHR.
Knowledge of vaccine administration, storage, handling, and documentation.
Knowledge and understanding of medical terminology.
Knowledge of patient care and examination procedures.
Knowledge of medical equipment and instruments used to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Skill in assisting with a variety of treatments and medications as directed.
Skill in taking vital signs.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Customer service skills, social perceptiveness, and a service-oriented approach.
Excellent time management skills and ability to multitask and prioritize work.

Nice To Haves

Medical Assistant certification.

Responsibilities

Work closely with the clinical care team to deliver the best care for patients.
Foster direct communication among the care team, patients or caregivers, and appropriate care providers to optimize outcomes.
Collaborate with care team members to address gaps in care, including chart preparation.
Promote improved clinical outcomes and patient satisfaction, and efficient use of resources.
Act as a patient advocate to ensure high-quality care.
Set up medical equipment and perform applicable tests; administer injections; and perform routine specimen collection and point-of-care tests.
Administer vaccines as directed.
Interview patients about medical concerns and obtain medical histories.
Measure and record vital signs, including pulse, temperature, blood pressure, height, and weight, in patients’ EHRs.
Perform blood draws and specimen processing.
Assist with routine medical procedures as requested.
Prepare patients and treatment rooms for examinations, drape patients, and position instruments and equipment.
Review physician orders and laboratory requests and follow up as needed.
Call in prescriptions and order refills as approved and directed.
Communicate test results to patients as directed.
Assist with patient education using educational tools, periodicals, flyers, and handouts.
Assist with applicable forms and patient paperwork, including referrals, prior authorizations, and pre-certifications.
Respond to patient phone calls as appropriate.
Maintain a clean and well-organized work area.
Maintain patient confidentiality in alignment with HIPAA regulations.
Attend meetings and participate in classroom activities as needed.
Perform other duties as assigned.