Medical Assistant Trainer (Dermatology)
About The Position
Anne Arundel Dermatology is hiring a Medical Assistant Trainer to support its outpatient dermatology clinics in Wilmington, Clinton, Whiteville, Shallotte, and Burgaw, North Carolina. The trainer will become certified as an EMA Trainer within the initial 12-week period and deliver training sessions to staff members across the organization. The role travels 75–100% of the time to support medical assistants at these locations. The schedule is 7:30 a.m. to 5:00 p.m., Monday through Friday. Anne Arundel Dermatology provides medical, surgical, and esthetic skin care services and emphasizes continual staff training, education, hands-on onboarding, and career growth opportunities.
Requirements
- High school diploma or equivalent.
- Ability to travel 75–100% of the time, depending on acquisition schedule or training needs.
- Ability to lift 15 pounds at times.
- Ability to sit at a desk and work on a computer for prolonged periods.
- Ability to stand for prolonged periods.
Responsibilities
- Become certified as an EMA Trainer within the initial 12-week period and provide training to staff members.
- Ensure a consistently high level of customer service for internal and external customers.
- Oversee workflow and enforce adherence to policies and procedures; suggest and implement changes to support efficient clinics and a positive work environment.
- Plan, schedule, assign, and monitor the work activities and training sessions of assigned personnel.
- Promote a positive, fair, and open organizational environment.
- Follow up on problems, complaints, and inquiries to ensure satisfactory resolution, and promptly report them to the Regional Director.
- Keep the Regional Director informed of personnel and staffing issues and other information affecting operations and policy implementation.
- Maintain knowledge of applicable regulations, standards, policies, and practices, and stay current on processes.
- Follow HIPAA standards to safeguard patient confidentiality.
- Comply with OSHA Standard Precautions.
- Complete special projects as directed by the supervisor or Regional Director.
- Perform other duties as assigned by management.
- Travel to clinic locations to support medical assistants and training needs.
Benefits
- Intensive hands-on training for new associates.
- Long-term career growth opportunities from within.
- Continual training and education for physicians and staff.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
