Medical Assistant/Scribe

CC DERMATOLOGY MSO LLC•The Dalles, OR

13d•Onsite

About The Position

Clear Choice Dermatology is hiring a full-time or part-time Medical Assistant/Scribe for its Clinical Department. This dual-role position combines hands-on clinical support with real-time medical documentation and administrative coordination in an outpatient dermatology setting. The Medical Assistant/Scribe rooms patients, assists providers with dermatological procedures, documents visits in the EHR, coordinates referrals and follow-up, and supports the daily operation of the clinic. Prior experience is preferred, and training can be provided. Biologics and Mohs experience is a plus. The position is classified as full-time at 40 hours per week, with a Monday–Friday schedule from 8:00 AM to 5:00 PM or four 10-hour days. The role reports to the Office Manager or Assistant Office Manager and is non-exempt. The work involves regular patient interaction and exposure to standard medical equipment and patient-care environments. PPE is required when working with biohazardous materials, and OSHA and CLIA protocols must be followed. Occasional extended hours may be required during high-volume clinic days or staff absences.

Requirements

High school diploma or GED.
Two years of medical office or clinical experience is preferred but not required.
Dermatology experience is preferred but not required.
Prior EHR/EMR experience is strongly valued.
Proficiency with EMR software; EMA/Modernizing Medicine is preferred.
Proficiency with Microsoft Word and Outlook.
Accurate and efficient data entry skills and ability to type at least 60 WPM.
Working knowledge of contracted insurance plans, HMO authorizations, and HIPAA policies.
Strong verbal and written communication skills and professional, compassionate phone etiquette.
Exceptional organization and ability to prioritize and multitask in a high-volume, fast-paced environment.
Ability to maintain strict patient confidentiality.
Team-oriented approach aligned with a culture of care, accountability, and continuous improvement.
Ability to walk, bend, squat, and reach for approximately 75% of the shift and stand for approximately 25%.
Ability to occasionally lift 20–40 pounds, up to 25% of the time.
Vision correctable to 20/20 and hearing sufficient for telephone communication and patient interactions.
Follow PPE requirements for procedures involving biohazardous materials and adhere to OSHA and CLIA protocols.
Arrive 15 minutes before the scheduled practice start time.
Wear the required uniform and refrain from wearing perfume or strong scents in patient-care areas.

Nice To Haves

Biologics experience.
Mohs experience.
Two years of medical office or clinical experience.
Dermatology experience.
Prior EHR/EMR experience, particularly EMA/Modernizing Medicine.

Responsibilities

Escort patients to exam rooms, obtain histories, chief complaints, and vital signs, and prepare for provider visits.
Review HMO authorizations and biopsy or lab results before provider visits.
Assist with dermatological procedures, including biopsies, excisions, ED&C, cryotherapy, laser surgery, allergen patch testing, suture removals, and PDT.
Educate patients about treatment plans, prescribed medications, post-procedure care, and follow-up expectations.
Document visit information in the EHR in real time and ensure accurate billing codes are generated before discharge.
Schedule follow-up appointments and enroll eligible patients in appropriate recall systems.
Escort patients to checkout and coordinate recommended retail product recommendations.
Capture visit histories, examination findings, procedures, diagnoses, prescriptions, and patient instructions in real time.
Prepare referral letters, operative reports, and provider correspondence.
Flag documentation inconsistencies and ensure addenda are reviewed and signed by the treating physician.
Verify clinical data, lab results, and physician interpretations for accuracy and completeness; proofread medical documents before finalization.
Collect and organize data for MIPS and quality reporting and track patient follow-up compliance.
Triage and respond to patient calls, tasks, intramails, emails, faxes, refill requests, and prior authorization requests by the end of each business day.
Submit and track prior authorizations using CoverMyMeds or EMA and complete biologic authorizations within one week of submission.
Contact surgery patients the week before procedures to review pre-operative requirements and precautions, then follow up the day after surgery.
Maintain the pathology and lab results log and contact patients with results within two business days of plan documentation.
After three unsuccessful contact attempts, notify the provider and send a certified no-contact letter.
Coordinate referrals using CCD and close the referral loop through MIPS reporting after confirmation from the referred provider.
Report melanoma cases to the cancer registry and maintain the melanoma recall system.
Stock, clean, and organize exam rooms after each patient; perform a full room inventory every Friday.
Clean and sterilize instruments daily, operate and log autoclave cycles, and manage sharps container replacement.
Complete clinical supply purchase orders and reconcile shipments against packing slips.
Maintain melanoma, autoclave, eyewash, refrigerator, culture, and Henry Schein compliance logs.
Update eyewash and refrigerator logs during the first week of each month and post monthly promotions in exam rooms.
Open the office, prepare exam rooms and supplies, and fill liquid nitrogen before clinic begins.
Complete daily administrative and clinical tasks, including handling incoming communications, submitting lab requisitions and specimens, logging biopsies, closing charts, and reviewing the next day's schedule.
At the end of the day, restock and clean rooms, launder linens, prepare instruments and surgery packets, run the autoclave, prepare syringes, charge iPads, secure storage areas, and lock the office.
Conduct Friday inventory, restock supplies, organize cabinets, refill patient education brochure holders, clean the autoclave, update compliance logs, prepare specimens for outgoing shipment, and place supply orders.
Complete weekly reports by reviewing provider notes and the cancer log, scanning completed logs to shared network folders, and reporting on biopsy follow-up, melanoma recall, melanoma coordination of care, and referral loop closure.
Arrive 15 minutes before the scheduled practice start time, maintain a professional appearance in the required uniform, complete assigned tasks within established timelines, communicate delays, and report equipment or facility concerns to the Office Manager.
Follow HIPAA, OSHA, and CLIA requirements and maintain patient confidentiality and professional, patient-focused conduct.