Medical Assistant/Scribe

CC DERMATOLOGY MSO LLC•Sandy, OR

13d•Onsite

About The Position

Clear Choice Dermatology in Sandy, Oregon, is seeking a Medical Assistant/Scribe for its clinical department. This dual-role position provides hands-on clinical support and real-time medical documentation. The Medical Assistant/Scribe rooms patients, assists providers with dermatological procedures, documents visits in the EHR, coordinates referrals, and supports clinic administration. The posting describes the role as full-time or part-time and lists a full-time classification of 40 hours per week. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, or four 10-hour days. The position reports to the Office Manager or Assistant Office Manager. The role includes preparing exam rooms and patients for visits; assisting with procedures; educating patients; entering accurate documentation and billing information; managing calls, referrals, authorizations, results, and follow-ups; and maintaining clinical supplies, instruments, and compliance logs. The work is performed in an outpatient clinical setting and requires adherence to HIPAA, OSHA, and CLIA guidelines. Prior experience is preferred but training can be provided. Travel between multiple offices may be useful.

Requirements

High school diploma or GED required.
Two years of medical office or clinical experience preferred but not required.
Dermatology experience preferred but not required.
Prior EHR/EMR experience strongly valued.
Proficiency with EMR software; EMA/Modernizing Medicine preferred.
Proficiency with Microsoft Word and Outlook.
Accurate and efficient data entry and typing speed of at least 60 WPM.
Working knowledge of contracted insurance plans, HMO authorizations, and HIPAA policies.
Strong verbal and written communication skills and professional, compassionate phone etiquette.
Exceptional organization and ability to prioritize and multitask in a high-volume, fast-paced environment.
Ability to maintain strict patient confidentiality.
Team-oriented approach aligned with the practice's culture of care, accountability, and continuous improvement.
Ability to walk, bend, squat, and reach for approximately 75% of the shift and stand for 25% of the shift.
Ability to occasionally lift 20–40 pounds, up to 25% of the time.
Vision correctable to 20/20 and hearing sufficient for telephone communication and patient interactions.
Follow PPE requirements for procedures involving biohazardous materials and adhere to OSHA and CLIA protocols.
Maintain a professional appearance in the required uniform and refrain from wearing perfume or strong scents in patient-care areas.
Occasional extended hours may be required during high-volume clinic days or staff absences.
Willingness to travel between multiple offices is a plus.

Nice To Haves

Prior medical office or clinical experience.
Dermatology experience.
Prior EHR/EMR experience, especially with EMA/Modernizing Medicine.
Willingness to travel between multiple offices.

Responsibilities

Escort patients to exam rooms and obtain medical history, chief complaint, and vital signs.
Review HMO authorizations and biopsy or laboratory results before provider visits.
Assist with dermatological procedures, including biopsies, excisions, ED&C, cryotherapy, laser surgery, allergen patch testing, suture removals, and PDT.
Educate patients about treatment plans, medications, post-procedure care, and follow-up expectations.
Document visits in the EHR in real time and ensure accurate billing codes are generated before patient discharge.
Schedule follow-up appointments, enroll eligible patients in recall systems, escort patients to checkout, and coordinate retail product recommendations.
Capture visit information, procedures, diagnoses, prescriptions, and patient instructions in medical documentation.
Prepare referral letters, operative reports, and provider correspondence; identify documentation inconsistencies and ensure addenda are reviewed and signed by the treating physician.
Verify clinical data, laboratory results, and physician interpretations; proofread documents for accuracy, spelling, and grammar.
Collect and organize data for MIPS and quality reporting and monitor patient follow-up compliance.
Triage and respond to patient calls, tasks, intramails, emails, faxes, refill requests, and prior-authorization requests by the end of each business day.
Submit and track prior authorizations using Cover My Meds or EMA, and complete biologic authorizations within one week of submission.
Contact surgery patients before procedures to review requirements and precautions, and follow up the day after surgery.
Maintain pathology and laboratory result logs; contact patients with results within two business days of plan documentation, and notify the provider and send a certified no-contact letter after three unsuccessful contact attempts.
Coordinate referrals using CCD and close referral loops through MIPS reporting after confirmation from the referred provider.
Report melanoma cases to the cancer registry and maintain the melanoma recall system.
Stock, clean, and organize exam rooms; conduct weekly room inventories; clean and sterilize instruments; operate and log autoclave cycles; and manage sharps container replacement.
Complete clinical supply purchase orders and reconcile incoming shipments against packing slips.
Maintain melanoma, autoclave, eyewash, refrigerator, culture, and Henry Schein compliance logs; update monthly logs and post promotions as assigned.
Open and close the office, prepare rooms and equipment, manage daily communications and documentation, submit specimens and requisitions, prepare for the next day's schedule, and secure the office.
Complete weekly and monthly tasks, including room inventories, supply restocking, cabinet organization, autoclave cleaning, compliance-log updates, room inspections, provider-note review, cancer-log updates, and MIPS reports.
Arrive 15 minutes before the scheduled practice start time, wear the required uniform, communicate delays, report equipment or supply concerns, and follow HIPAA, OSHA, and CLIA guidelines.