Medical Scribe
About The Position
The Medical Scribe supports Oak Street Health primary care providers by managing clinical documentation so providers can focus on patient care. Scribes help prepare for the day’s visits, observe and document patient encounters in the exam room, and assist with follow-up steps. They serve as clinical documentation assistants, recording encounters in real time and helping ensure documentation is accurate, specific, and timely. Scribes also learn Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, and how to identify and help close care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care. The role is an opportunity for people pursuing medicine and related fields to gain paid clinical experience. Candidates should be able to commit to at least one year, with two or more years ideal. The position is full-time, in person at clinics, with predictable hours during clinic hours.
Requirements
- Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
- Advanced listening and communication skills.
- Strong computer literacy and ability to learn new technical workflows.
- Ability to adapt to new workflows and quickly learn new concepts and skills.
- Ability and willingness to take direction and work as a member of a patient-care team, including adapting to the provider’s working style.
- Ability to be a self-starter within the scope of the role.
- Excellent attendance and ability to work in person in clinics.
- Ability to commit to at least one year in the role; two or more years is ideal.
- Ability to work approximately 40–45 hours per week during clinic hours, with predictable hours and break times.
- Compliance with hospital and Oak Street Health policies, including HIPAA.
- US work authorization.
- Fluency in Spanish, Polish, Russian, or another language spoken in the communities served where indicated.
Nice To Haves
- Prior clinical experience, including shadowing and/or volunteering.
- Prior scribe or transcription experience.
- Ability to type 70 or more words per minute.
Responsibilities
- Join the provider in the exam room to observe patient visits.
- Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical examination.
- Assign appropriate CPT and ICD-10 codes.
- Prepare After Visit Summaries.
- Consult with providers to ensure documentation is accurate and specific.
- Request and review medical records.
- Use Oak Street Health population health tools to support clinical documentation improvement.
- Prepare for and support daily huddles and Clinical Documentation Reviews.
- Consult with providers about clinical documentation opportunities.
- Place orders and referrals.
- Address tasks and provide other administrative support to the provider and care team.
- Perform other duties as assigned.
Benefits
- Paid vacation and sick time.
- 401(k) match options and retirement savings options.
- Health insurance, including medical, dental, and vision coverage.
- Leadership development opportunities.
- Continuing education stipends.
- Paid time off.
- Wellness programs and other resources, based on eligibility.
- Potential eligibility for a CVS Health bonus, commission, or short-term incentive program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
