Medical Scribe

CVS Health•Greenville, SC

3d•Onsite

About The Position

Oak Street Health Medical Scribes support primary care providers by managing clinical documentation so providers can focus on patient care. Also known internally as Clinic Informatics Specialists (CISs), Scribes observe and document patient encounters in real time, help providers identify and close care gaps, and support accurate, specific, and timely documentation. The role includes learning Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, clinical workflows, preventative care, population-health data streams, and team-based care. Extensive on-the-job training is provided. Candidates should be prepared to commit at least one year to the role; two or more years is ideal. The position offers practical, paid clinical experience and may suit people pursuing medical or other healthcare-related careers. Scribes work alongside a paired provider throughout the patient-care journey: preparing for the day’s visits during morning huddles, joining the provider in the exam room, and helping with follow-up steps after visits. This is an in-person, full-time clinic position, generally requiring approximately 40–45 hours per week during clinic hours, with predictable hours and breaks.

Requirements

Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Ability to adapt to new workflows and quickly learn concepts and skills.
Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider’s working style.
Ability to be a self-starter within the scope of the role.
Excellent job attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.
Demonstrate the service standards of being competent, dependable, inclusive, and seamless, and embody Oak Street Health’s values.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.
Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served, where indicated.

Responsibilities

Join providers in exam rooms to observe patient visits.
Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with providers to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street Health population-health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with providers about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide administrative support to the provider and care team.
Support the care team with additional responsibilities related to clinical documentation.
Perform other duties as assigned.

Benefits

Paid vacation and sick time.
401(k) match options and retirement savings options.
Health insurance, including medical, dental, and vision coverage.
Wellness programs and other resources supporting physical, emotional, and financial well-being.
Leadership development opportunities.
Continuing education stipends.
Paid time off.
CVS Health bonus, commission, or short-term incentive program eligibility.
Flexible work environments.
Opportunities for responsibility and rapid advancement.