Medical Scribe

Summit Health CityMD•Maspeth, NY

1d•Onsite

About The Position

The Scribe Tech captures accurate, detailed documentation of patient visits in the EMR in a timely manner and assists physicians with basic patient care and medical procedures. The role also supports site management with patient flow, inventory, lab follow-up, and compliance with Department of Health regulations. Scribe Techs provide compassionate, high-quality customer service in a fast-paced urgent care environment while following established protocols and work processes. Duties may include assisting with phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure set-ups; maintaining compliant lab and exam-room practices; escorting patients; facilitating diagnostic tests and specialist referrals; communicating with patients, pharmacies, and physicians under physician guidance; and keeping the site clean and stocked. The scheduled shift is 8–12 hours, excluding meal and break time. This position offers exposure to the healthcare profession and may be relevant to people interested in CNA, MA, EMT, paramedic, medical school, PA school, or nursing careers. Training will be provided.

Requirements

High school degree or GED.
Basic Life Support (BLS) certification is required at time of hire.
English speaking and writing skills are required.
Excellent verbal, written, interpersonal, organizational, problem-solving, and communication skills.
High attention to detail and ability to work independently.
Friendly and professional demeanor with excellent bedside manner.
Ability to work a flexible full-time schedule, including a weekend day.
Ability to maintain a quick pace in a fast-paced urgent care facility throughout a scheduled 8–12-hour shift, excluding meal and break time.
Computer proficiency.
Team-oriented, adaptable, positive, and passionate about helping others in an urgent care environment.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program.
Phlebotomy certification.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on site location.

Responsibilities

Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, which may include phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure set-ups.
Maintain Department of Health compliance in site labs and exam rooms, including logbooks, checks for expired medications and supplies, and proper specimen handling.
Support patient flow, inventory, and follow-up on labs.
Escort patients to exam rooms, x-rays, or other on-site facilities as needed.
Facilitate diagnostic tests such as CT, MRI, and ultrasounds, and referrals to medical specialists for follow-up care via Aftercare.
Communicate with patients, pharmacies, and physicians over the phone under physician guidance.
Maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate care and outstanding customer service while managing volume without compromising quality.