Medical Scribe

CVS Health • Memphis, TN

3d • $17 - $26 • Onsite

About The Position

The Medical Scribe, also known internally at Oak Street Health as a Clinical Informatics Specialist (CIS), supports primary care providers by documenting patient care so providers can focus on delivering care. The role spans the patient visit: participating in morning huddles, observing and documenting visits in the exam room, and assisting with follow-up steps afterward. Scribes become familiar with Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, care gaps, and clinical workflows. The role includes extensive on-the-job training in value-based medicine, preventive care, population health tools, accurate documentation, and team-based care. The posting recommends committing at least one to two years to the position and describes it as an opportunity to gain paid clinical experience.

Requirements

• Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person at clinics.
• Ability to commit to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type at least 70 words per minute.
• Commitment of two or more years is ideal.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure documentation is accurate and specific.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide additional clinical documentation support to the care team.
• Perform other duties as assigned.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed