Medical Scribe

Summit Health•Deer Park, NY

About The Position

The Scribe Tech captures accurate, detailed patient-visit documentation in the electronic medical record (EMR) and assists physicians with basic patient care and medical procedures. The role also supports site management by helping direct patient flow, managing inventory, following up on laboratory matters, and ensuring compliance with Department of Health (DOH) regulations. Scribe Techs provide compassionate, high-quality customer service while working at a quick pace in an urgent care environment. Training is provided; the position may be a good opportunity for people interested in CNA, medical assistant, EMT, paramedic, nursing, physician assistant, or medical school careers. The position involves assisting with procedures and tests such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setups. Duties also include maintaining lab and exam-room compliance, escorting patients, facilitating diagnostic testing and specialist referrals, communicating with patients, pharmacies, and physicians under physician guidance, keeping the work environment clean and professional, and ensuring supplies are stocked. The role requires a flexible full-time schedule that includes a weekend day. Scheduled shifts are 8–12 hours, excluding meal and break time. The job may require lifting light to moderate loads, such as boxes of medical or facility supplies, and maintaining a quick pace throughout the shift. Pay is $20.58 per hour; final salary determinations may depend on factors including experience and location.

Requirements

High school degree or GED.
Basic Life Support (BLS) certification required at the time of hire.
Excellent verbal, written, and interpersonal skills; English speaking and writing skills are required.
High attention to detail and the ability to work independently.
Strong organizational, problem-solving, communication, and interpersonal skills.
Computer proficiency.
Friendly, professional manner and excellent bedside manner.
Ability to work a flexible full-time schedule that includes a weekend day.
Ability to maintain a quick pace in a fast-paced urgent care facility for scheduled shifts of 8–12 hours, excluding meals and breaks.
Passion for helping others in an urgent care environment, compassion, teamwork, adaptability, and a positive attitude.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program and/or phlebotomy certification; not required, and training will be provided.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on site location.

Responsibilities

Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setups.
Support site management with patient flow, inventory, and laboratory follow-up.
Ensure site laboratory and exam-room compliance with DOH regulations, including maintaining logbooks, checking expiration dates, and handling specimens properly.
Escort patients to exam rooms, X-rays, or other on-site facilities as needed.
Facilitate diagnostic tests such as CT scans, MRIs, and ultrasounds, and arrange referrals to medical specialists for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate care and outstanding customer service while managing patient volume without compromising quality.