Medical Assistant/PSA

SPINE TEAM TEXAS MANAGEMENT COMPANY•Southlake, TX

11d•Onsite

About The Position

The Spine Team Texas Medical Assistant assists physicians and medical staff in the clinic and helps ensure appropriate, timely patient flow. The position also schedules patient procedures to support smooth clinic operations. The role requires understanding and active participation in the mission of Spine Team Texas and compliance with HIPAA regulations. If the Medical Assistant is also an NCT, the role includes taking X-rays as needed and within the scope of that certification. The position provides timely, efficient support to medical staff and patients; maintains clinic rooms, pods, and medicines; and delivers customer service by phone and in person. Patient-care duties include taking vital signs, explaining prescriptions and the general visit, and escorting patients to appropriate clinic areas. The employee provides accurate and appropriate information to authorized individuals in a timely manner. Other duties may be assigned by the Spine Team Texas Director of Compliance or a member of the Medical Staff. Employees are expected to uphold the organization’s customer-service standards, communicate kindly, courteously, and professionally, cooperate with others, maintain a positive attitude, and contribute to the team. The clinic is well-lit and air-conditioned. The position involves extended periods of standing and walking, may require assisting with lifting patients, and may involve pressure and exposure to blood or other potentially infectious materials.

Requirements

High school graduate or equivalent.
Excellent written and oral communication skills.
Excellent time-management skills.
Excellent organizational ability.
Ability to plan and execute work projects.
Ability to work productively independently or with others.
Proficient in communicating in English, both written and verbally.
Ability to stand and walk for long periods.
Ability to assist with lifting patients if needed.
Ability to work under pressure.
Compliance with HIPAA regulations.

Nice To Haves

Medical Assistant certification, nursing license, or equivalent experience is preferred.
NCT certification, if applicable to taking X-rays.

Responsibilities

Assist physicians and medical staff in the clinic and support appropriate, timely patient flow.
Schedule procedures for patients to help maintain smooth clinic operations.
Provide timely and efficient support to medical staff and patients.
Maintain clinic rooms, pods, and medicines.
Provide customer service by phone and in person.
Provide patient care by taking vital signs, explaining prescriptions and the general visit, and escorting patients to appropriate clinic areas.
Provide accurate and appropriate information to authorized individuals in a timely and efficient manner.
Comply with HIPAA regulations.
If also an NCT, take X-rays as needed and within the scope of certification.
Perform other duties as required by the Spine Team Texas Director of Compliance or a member of the Medical Staff.
Maintain courteous, professional communication and contribute to a cooperative, positive team environment.