Medical Assistant/Patient Support Assistant (MA/PSA) - Internal Medicine

Endeavor Health•Lake Forest, CA
•$20 - $29•Onsite

About The Position

The Medical Assistant/Patient Support Assistant supports an internal medicine physician practice with patient-facing clinical and administrative duties. The role is based in Lake Forest, Illinois, and is full time, Monday through Friday, 8 a.m. to 5 p.m. Travel to other sites may be required based on department needs. The position includes answering phones, scheduling appointments, collecting co-payments, completing patient registration, verifying insurance, and checking patients in and out. The assistant greets patients, escorts them to exam rooms, documents vital signs, allergies, medications, and reasons for office visits, and provides other front-office and administrative support. Clinical tasks include measuring blood pressure, height, and weight; phlebotomy and injections may also be required. On-the-job training is provided to candidates without previous medical assistant training or experience. Endeavor Health describes its workplace as one that supports career growth, professional development, connection, belonging, learning, and excellence.

Requirements

  • High school diploma or equivalent work experience.
  • One year of work experience.
  • CPR certification through the American Heart Association.
  • Ability to travel to other sites based on department needs.

Nice To Haves

  • Graduation from an accredited medical assisting program.
  • Medical Assistant Certification through AMT or AAMA.
  • Previous experience working in a medical office or related field.

Responsibilities

  • Answer phones.
  • Schedule appointments.
  • Collect co-payments.
  • Complete patient registration and verify insurance.
  • Check patients in and out.
  • Greet patients and escort them to exam rooms.
  • Document vital signs, allergies, medications, and the reason for the office visit.
  • Provide administrative and front-office support to the physician practice.
  • Measure basic vital signs, including blood pressure, height, and weight.
  • Perform phlebotomy and injections when required.
  • Travel to other sites based on department needs.

Benefits

  • Potential eligibility for an Annual Incentive Plan based on organizational performance, for eligible positions.
  • Premium pay, such as shift, on-call, or holiday pay, for eligible positions.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career pathways to promote professional growth and development.
  • Medical, dental, pet, and vision plan options.
  • Tuition reimbursement.
  • Free parking.
  • Wellness Program Savings Plan.
  • Health Savings Account options.
  • Retirement options with company match.
  • Paid time off and holiday pay.
  • Community involvement opportunities.
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