Medical Assistant Phlebotomist - Convenient Care

Saint Luke's Physician Group•Kansas City, MO

About The Position

Saint Luke's is seeking a compassionate, patient-focused Medical Assistant to support its Convenient Care Clinic at Troost. This full-time role combines direct patient care, front-office responsibilities, and clinical support in a fast-paced outpatient setting providing accessible, same-day care. The Medical Assistant supports providers, coordinates patient care, and helps ensure efficient clinic operations while delivering a positive patient experience. The role involves working with patients of all ages, balancing multiple priorities, and collaborating with providers and clinic staff. The position is listed as a day shift and requires rotating weekend coverage.

Requirements

  • At least 1 year of applicable experience.
  • Ability to provide compassionate, patient-centered care.
  • Ability to work in a fast-paced environment, multitask, and stay organized.
  • Strong customer service and direct patient interaction skills.
  • Ability to support both front-office and clinical operations.
  • Ability to work independently and collaboratively with a team.

Responsibilities

  • Schedule patient appointments.
  • Verify insurance information.
  • Screen walk-in patients.
  • Perform telephone triage and screening using established protocols.
  • Room patients and obtain vital signs.
  • Accurately document patient information in the electronic medical record (EMR).
  • Provide medication and injection education.
  • Assist providers with clinical procedures.
  • Clean wounds and perform dressing changes.
  • Provide exceptional customer service during patient interactions.
  • Cover front-desk responsibilities, including patient registration and check-in.
  • Support clinic operations and patient flow.
  • Perform other duties as assigned to support clinic needs.
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