Certified Medical Assistant Convenient Care Dallas

Geisinger•Dallas, PA
•Onsite

About The Position

Provides direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the health care team under provider direction. Clinical work includes preparing patients, collecting and reviewing information, performing technical duties, documenting in the electronic medical record, and supporting a safe patient environment. The role also provides administrative and clerical support for the clinic, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. The job is typically performed in a clinical environment, and travel may be required. The employee must meet job-specific obligations and follow organizational policies and procedures. The listed duties represent typical elements of the position; additional department-specific competencies and skills may also be essential. A high school diploma or GED is required. Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program is preferred. Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) status is required, with certification from NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA. Basic Life Support certification is required within six months. One year of related work experience is preferred. The organization offers healthcare benefits, including vision and dental coverage and domestic partner benefits, to full-time and part-time employees from day one.

Requirements

  • High school diploma or GED.
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
  • Certification from one of the listed governing associations: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Basic Life Support certification within six months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program.
  • At least one year of related work experience.

Responsibilities

  • Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
  • Set up examination and treatment rooms between cases and assist patients in preparing for provider visits while protecting their safety and privacy.
  • Provide direct patient care as directed by the provider and within demonstrated competency, including performing EKGs and wound dressings and assisting during minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy after knowledge and competency validation; intravenous medications may not be administered.
  • Complete tests and treatments ordered by providers according to policy and validated competency.
  • Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently.
  • Perform phlebotomy and assist with laboratory functions related to specimen testing, reporting, and quality assurance as trained and overseen by the laboratory.
  • Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
  • Document in appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
  • Facilitate timely patient appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Carry out and document patient communications as directed, prioritize communications to the provider, and respond to patient questions and requests to support timely care and efficient use of provider time.
  • Reinforce patient education as directed by the provider.
  • As needed, inventory non-controlled medical and surgical supplies and pharmaceuticals, monitor expiration dates, document utilization, and maintain adequate supply levels.
  • As needed, access storage or supply areas for non-controlled medications and transport those medications to meet clinic needs.
  • Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection of instruments and equipment.
  • Clean and set up examination rooms between patients using established infection-prevention protocols; follow hand hygiene and other appropriate precautions.
  • Routinely inspect diagnostic equipment and instrumentation for condition and operation and identify preventive or corrective maintenance needs.
  • Actively participate in patient safety and quality improvement programs.

Benefits

  • Healthcare benefits from day one for full-time and part-time positions, including vision and dental coverage and domestic partner benefits.
  • Collaborative, cooperative, and collegial work atmosphere.
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