Certified Medical Assistant, Dallas

UT Southwestern Medical Center•Dallas, TX

6d•Onsite

About The Position

UT Southwestern is hiring Certified Medical Assistants to work in an ambulatory care setting at clinics throughout the Dallas–Fort Worth area. The role provides patient care from rooming through discharge, including recording medical histories and vital signs, assisting with minor procedures, administering medications as directed, and documenting patient information. It also supports clinic operations through tasks such as scheduling appointments, managing records, and coordinating referrals. Medical assistants work with a diverse patient population as part of a collaborative ambulatory team. New hires complete comprehensive back-office clinical orientation and training, including general and ambulatory orientation, clinical observation, instruction in Epic registration and scheduling, EpicCare, insurance entry and verification, referrals management, cash drawer and payment posting, check-in/check-out procedures, and practical training in the assigned clinic. The position may be based at clinics in Coppell, Frisco, Fort Worth, Irving/Las Colinas/Lewisville, North Dallas/Park Cities, Richardson/Plano, or RedBird.

Requirements

High school diploma or equivalent.
Completion of Medical Assistant training in an approved program, or one year of patient-care experience in a physician office practice or hospital setting.
CPR or Basic Life Support certification from an American Heart Association- or American Red Cross-accredited course before the first day of employment.
Current Medical Assistant certification through one of the following: American Association of Medical Assistants, American Medical Technologists Association, National Association for Health Professionals, National Center for Competency Testing, National Healthcareer Association, or American Allied Health.
Upload Medical Assistant certification with the application.

Responsibilities

Take, record, and report patient vital signs using medical equipment; perform low-complexity procedures and approved diagnostic testing, including visual acuity, developmental or musculoskeletal screening, point-of-care testing, phlebotomy, and EKG testing.
Escort or transport patients to exam rooms, treatment rooms, or other areas as directed.
Document completion of patient care tasks in medical records and reinforce education provided by a physician or nurse, seeking assistance from clinical staff as appropriate.
Prepare exam rooms, facilitate use of diagnostic equipment, and ensure needed patient information, including diagnostic results and medical records, is available.
Conduct weekly autoclave temperature monitoring, point-of-care testing quality assurance, and monthly compliance audit reporting as directed by clinic management.
Serve as a preceptor and resource for newly hired medical assistants and medical assistant externs, supporting their integration into the department.
Perform administrative and clerical duties as needed, including scheduling appointments, pre-certifying procedures, and collecting information from patient phone calls for nurse triage as directed.
Visually and physically inspect equipment and facilities to support patient safety and proper functioning.
May serve as a clinic safety officer, verifying employees’ knowledge of fire safety and the work-area evacuation plan as directed.
Confirm required patient consent and authorization forms are signed for research or medical treatment.
Maintain customer service, clinical, and technical skills by attending training programs and procedures, and participate in annual skills competency review.
Maintain adequate supplies for the work area and may provide occasional working supervision to non-licensed medical or clerical office support personnel for non-clinical activities.
Perform other duties as assigned.