Medical Assistant/Phlebotomist

MISIDE • Detroit, MI

12d • $19 - $22 • Onsite

About The Position

The Medical Assistant/Phlebotomist works with psychiatrists, physicians, nurses, and other team members to optimize the health and wellness of adult clients with severe mental illnesses. The role combines patient support and basic clinical tasks with phlebotomy, laboratory specimen handling, clinic upkeep, and administrative duties. The position is full-time, entry-level, located in West Detroit, Michigan, and scheduled for a day shift, with negligible travel.

Requirements

• High school diploma or equivalent.
• One year of experience working in a medical office or clinic.
• CPR/First Aid training.
• Valid driver’s license and access to a private vehicle for day-to-day job performance.
• Knowledge of medical practices and familiarity with medical equipment, instruments, common safety hazards, and precautions.
• Ability to function effectively as part of a professional healthcare team in a multicultural community setting.
• Familiarity with mental health issues or mental illness.
• Ability to work independently and as part of a collaborative team.
• Excellent customer service skills and professionalism toward internal and external customers.
• Ability to maintain cultural awareness and sensitivity to differing backgrounds.
• Basic computer skills, including email, and capability with office equipment.
• Flexibility in days and hours available for scheduled work.

Nice To Haves

• Certified Medical Assistant.

Responsibilities

• Measure individual consumers’ vital signs, height, and weight, and escort them to appropriate rooms.
• Follow MiSide medical protocols and provide input on developing new protocols.
• Support nursing staff by rendering first aid as requested.
• Conduct phone follow-up with consumers and/or health care providers when requested by the health care team.
• Provide health education and information about health and wellness programs.
• Assist with inventory of medical supplies and equipment, and inform management when items need to be purchased.
• Perform assigned clerical duties, including appointment scheduling, document scanning, and medical records tasks.
• Clean the nursing or clinic area and ensure medical equipment is accounted for at the end of each day.
• Conduct on-site laboratory tests, including blood glucose monitoring, as applicable.
• Perform phlebotomy or collect other laboratory specimens according to physician orders.
• Draw blood using venipuncture or fingerstick techniques; verify patient identity and explain procedures to reduce anxiety.
• Label blood samples correctly and maintain accurate patient records.
• Handle, store, and transport specimens properly.
• Maintain sterile and safe working conditions and follow infection-control protocols.
• Dispose of needles and medical waste according to safety regulations.
• Prepare patients before and after blood collection.
• Maintain and organize phlebotomy equipment and supplies.
• Follow laboratory policies, safety standards, and healthcare regulations.
• Participate in team huddles and case conferences as indicated.
• Maintain professional growth by attending job-related training.
• Participate in administrative staff meetings, agency committees, and other assigned projects.
• Adhere to MiSide policies and procedures, its code of ethics, and applicable local, state, and federal laws.

Benefits

• Medical, dental, and vision plans.
• Paid time off.
• 11 paid holidays.
• 403(b) employer matching.
• Short- and long-term disability insurance.
• Life and accidental death insurance.
• Voluntary accident and critical illness insurance.
• NHSC Loan Repayment program available at this location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED