About The Position

The Medical Assistant/Patient Support Assistant supports a medical group orthopedic practice in Lincolnshire, Illinois, providing administrative and patient-facing assistance to physicians and patients. The position is full time, 40 hours per week, with Monday-to-Friday rotating hours between 7:00 AM and 7:00 PM and rotating weekend hours on Saturdays and Sundays between 7:30 AM and 5:00 PM. Some travel to other locations is required, and hours must be flexible to meet operational needs. Duties include answering phones, scheduling appointments, collecting copayments, registering patients, verifying insurance, and providing administrative and front-office support. The role also involves checking patients in and out, greeting and escorting them to exam rooms, documenting vital signs and health information, and taking basic vital measurements. Phlebotomy and injections may be required. A high school diploma or equivalent work experience is required, along with CPR certification through the American Heart Association and one year of work experience. Graduation from an accredited medical assisting program and medical assistant certification are preferred but not required. On-the-job training is provided to candidates without prior medical assistant training or experience.

Requirements

  • High school diploma or equivalent work experience.
  • CPR certification through the American Heart Association.
  • One year of work experience.
  • Flexible hours to meet operational needs and willingness to travel to other locations.

Nice To Haves

  • Graduate of an accredited medical assisting program.
  • Medical Assistant Certification (AMT, AAMA, ARMA, CCMA, CMA, MAC, or AMCA).
  • Previous experience working in a medical office or related field.

Responsibilities

  • Answer phones.
  • Schedule appointments.
  • Collect copayments.
  • Complete patient registration.
  • Provide other administrative support to the physician practice.
  • Check patients in and out.
  • Verify insurance.
  • Greet patients and escort them to exam rooms.
  • Document vital signs, allergies, medications, and the reason for the office visit.
  • Provide front-office support as needed.
  • Take basic vital signs, including blood pressure, height, and weight.
  • Perform phlebotomy and injections, as required.

Benefits

  • Career pathways to promote professional growth and development.
  • Various medical, dental, pet, and vision options.
  • Tuition reimbursement.
  • Free parking.
  • Wellness Program Savings Plan.
  • Health Savings Account options.
  • Retirement options with company match.
  • Paid time off and holiday pay.
  • Community involvement opportunities.
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