Medical Assistant / Patient Services Specialist (Weekends)

US Fertility•Menlo Park, CA
•Onsite

About The Position

US Fertility is hiring a Medical Assistant / Patient Services Specialist at Reproductive Science Center of the San Francisco Bay Area in Menlo Park, California. The role supports fertility patients through clinical assistance, phlebotomy, specimen handling, patient education, and compassionate service. The schedule is every Saturday and Sunday from 7:00 AM to 3:30 PM, with 2 to 3 holidays per year. Compensation is $25 to $28 per hour, commensurate with experience. The position works collaboratively with physicians, colleagues, and other members of the care team to support patients and contribute to the organization’s commitment to excellent patient experiences and continuous improvement.

Requirements

  • High school diploma required.
  • Minimum of one year of Medical Assistant experience in a healthcare setting.
  • Familiarity with medical terminology.
  • At least six months of phlebotomy experience.
  • Excellent oral and written communication, interpersonal, and customer service skills.
  • Ability to work autonomously and in a team environment.
  • Strong attention to detail and demonstrated follow-through.
  • Comfort with computer applications; accuracy and speed with data entry are required.

Nice To Haves

  • Associate degree preferred.
  • Completion of a formal Medical Assistant or phlebotomy program preferred.

Responsibilities

  • Perform a high volume of phlebotomy.
  • Maintain supplies for blood-drawing stations.
  • Ensure lab specimens are sent to the proper labs.
  • Document patient care services using daily logs and patient records.
  • Use a computer to enter lab information and print labels.
  • Assist a physician or ultrasound technician with various procedures.
  • Assist with HSGs as needed.
  • Take vital signs and provide general clinical assistance.
  • Assist with the clinical care of fertility patients.
  • Provide patient and couple counseling, procedure teaching, and communication of physician orders and instructions.
  • Provide pre- and post-operative education.
  • Provide emotional and psychological support to patients and their families.
  • Support and promote excellence in customer service.

Benefits

  • For part-time employees: 401(k) with company match.
  • For part-time employees: performance-based bonus opportunities.
  • For part-time employees: employee wellness and recognition programs.
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