Full time - Medical Assistant/Patient Representative - Peekskill
About The Position
Sun River Health is seeking a full-time Medical Assistant/Patient Representative to support its Peekskill, New York location. The role assists patients and professional staff within an assigned Center unit or authorized community site, supporting medical care as directed by nursing and medical staff and in accordance with Center objectives, policies, and job-specific standards. The position provides patient-centered care and helps patients access services in a pleasant, knowledgeable, and efficient manner. It supports clinical visits and patient flow while also serving as an access point for care and handling registration, appointments, and related patient services. The role communicates with a diverse population, works with the medical care team, and may perform other duties within the scope of the position as assigned.
Requirements
- High school diploma or equivalent.
- Strong communication, customer service, and organizational skills.
- Ability to work effectively within a multidisciplinary healthcare team.
- Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers.
Nice To Haves
- Completion of a Medical Assistant training program.
- Previous Medical Assistant or related clinical experience.
- Current recognized national Medical Assistant certification; certification is preferred but is not required for consideration unless otherwise specified for the position.
Responsibilities
- Prepare patients for examinations and procedures, including obtaining and documenting vital signs and relevant patient information.
- Assist providers and other clinical staff during patient visits, examinations, and procedures as appropriate.
- Support patient flow by preparing examination rooms and ensuring they are stocked and ready for use.
- Accurately document patient information in the electronic health record in accordance with established procedures.
- Assist with scheduling, referrals, follow-up activities, and other assigned patient care coordination needs.
- Provide patients with instructions and information consistent with direction from the clinical team.
- Maintain appropriate infection prevention, safety, and confidentiality standards.
- Maintain and organize medical supplies and clinical areas.
- Collaborate with providers, nurses, and other care team members to support an efficient and positive patient experience.
- Facilitate patient care within different Sun River Health departments and with outside agencies.
- Verify insurance and set fees based on the sliding scale fee.
- Consult with medical staff to connect patients with services, including translation, transportation assistance, and application assistance.
- Communicate with patients by telephone and mail.
- Assist with daily reception activities and initiate processes needed for patient services.
- Provide basic instruction and health education to clarify provider instructions, procedures, and referral needs.
- Perform other duties within the scope of the Medical Assistant/Patient Representative role as assigned.
Benefits
- Opportunities for career advancement and professional development.
- Workforce Wellness Program with ongoing challenges and activities that encourage participation and reward engagement.
- Planetree Recognition Awards honoring innovation, leadership, and community spirit.
- Supportive and collaborative work environment promoting wellness, inclusivity, and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
