Full time - Medical Assistant/Patient Representative - Peekskill

Sun River Health • Peekskill, NY

11d

About The Position

Sun River Health is seeking a full-time Medical Assistant/Patient Representative to support its Peekskill, New York location. The role provides assistance to patients and professional staff within an assigned Center unit or authorized community site, supporting medical care as directed by nursing and medical staff and in accordance with Center objectives and policies. The position also serves as an access point for patients, helping facilitate registration, appointments, and access to services in a pleasant, knowledgeable, and efficient manner while communicating with a diverse population.

The Medical Assistant/Patient Representative contributes to patient-centered care and the work of the medical care team. The role includes clinical support, patient coordination, reception and registration activities, and communication with patients. Duties are performed in compliance with applicable systems and job-specific standards; additional duties may be assigned.

Requirements

• High school diploma or equivalent.
• Strong communication, customer service, and organizational skills.
• Ability to work effectively within a multidisciplinary healthcare team.
• Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers.

Nice To Haves

• Completion of a Medical Assistant training program.
• Previous Medical Assistant or related clinical experience.
• Current, recognized national Medical Assistant certification; certification is preferred but not required unless otherwise specified for the position.

Responsibilities

• Prepare patients for examinations and procedures, including obtaining and documenting vital signs and relevant patient information.
• Assist providers and other clinical staff during patient visits, examinations, and procedures as appropriate.
• Prepare examination rooms and maintain patient flow by ensuring rooms are stocked and ready for use.
• Accurately document patient information in the electronic health record according to established procedures.
• Assist with scheduling, referrals, follow-up activities, and other patient-care coordination needs as assigned.
• Provide patients with instructions and information consistent with direction from the clinical team.
• Maintain infection prevention, safety, and confidentiality standards.
• Maintain and organize medical supplies and clinical areas.
• Collaborate with providers, nurses, and other care-team members to support an efficient and positive patient experience.
• Facilitate patient care across Sun River Health departments and with outside agencies.
• Verify insurance and set fees using the sliding scale fee.
• Consult with medical staff to connect patients with services, including translation, transportation assistance, and application assistance.
• Contact patients by telephone and mail.
• Assist with daily reception activities and initiate processes needed for patient services.
• Provide basic instruction and health education to clarify provider instructions, procedures, and referral needs.
• Perform other duties within the scope of the Medical Assistant/Patient Representative role as assigned.

Benefits

• Career advancement and professional development opportunities.
• Workforce Wellness Program with ongoing challenges and activities that encourage participation and reward engagement.
• Planetree Recognition Awards recognizing innovation, leadership, and community spirit.
• Supportive and collaborative work environment focused on wellness, inclusivity, and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED