Full Time - Medical Assistant/Patient Representative - Bronx Blvd

Sun River HealthNew York, NY
$21 - $24Onsite

About The Position

Sun River Health is seeking a Full-Time Medical Assistant/Patient Representative to support our Peekskill location. This role involves assisting patients and professional staff in a healthcare setting, performing various medical and administrative tasks. The Medical Assistant/Patient Representative is responsible for patient-centered care, facilitating access to services, and managing the registration and appointment process. This position is integral to the medical care team, serving as the primary point of contact for patients seeking care. The role requires performing duties in compliance with established systems and job-specific standards, and any additional tasks assigned by the organization.

Requirements

  • High School diploma/GED
  • National Certified Medical Assistant (NCMA)

Nice To Haves

  • Associate's degree

Responsibilities

  • Takes vital signs, vision, and/or hearing tests, records patient data in eCW (laboratory results, pain level, PhQ, Smoke status, etc.), documents reason for visit and ensures CVRs are completed as needed.
  • Performs in-house labs, collects specimens for outside labs (e.g., Pap, cultures, etc.) and performs quality control in accordance with organizational protocols.
  • Prepares exam room and any needed equipment, and assists/chaperones during examination and treatment of patients.
  • Keeps clinical area stocked and in good order, ensuring all dated material is current and disposing of outdated supplies.
  • Cleans and sterilizes all equipment and logs each time this service is performed.
  • Performs basic clerical work in the service area, answers phones appropriately, communicates problems/concerns to the nurse, and handles telephone inquiries.
  • Ensures all appropriate logs are maintained.
  • Facilitates patient care within different departments of SRH and outside agencies.
  • Verifies all insurance and sets fees based on the sliding scale fee.
  • Consults with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance, and application assistance.
  • Responsible for telephone and mail contact with patients.
  • Assists with daily reception activities and ensures that all processes needed for patient services are initiated.
  • Provides basic instruction/health education to clarify provider instructions, procedures, and referral needs.

Benefits

  • Comprehensive primary, preventative and behavioral health services
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