Medical Assistant/Patient Care Coordinator, Temporary Position Ending 6/30/27

Adventist Health•Portland, OR

18d

About The Position

Adventist Health Portland is hiring a Medical Assistant/Patient Care Coordinator for a temporary position ending June 30, 2027. Under the specific authorization and supervision of a licensed physician, podiatrist, physician assistant, nurse practitioner, or nurse midwife, the role performs routine, non-invasive technical support services. The position also greets and directs visitors, provides clerical support, schedules patient appointments, and obtains billing, insurance, and demographic information. The role supports clinic visits and patient coordination by preparing exam rooms and charts, checking in and admitting patients, obtaining vital signs, performing ordered testing, coordinating referrals, and maintaining records and supplies. It also provides reception and administrative support, including answering calls, filing, processing forms, handling insurance information and payments, and assisting with department scheduling and communications. Employment is temporary and ends June 30, 2027. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. The organization participates in E-Verify.

Requirements

High school education, GED, or equivalent is required.
Basic Life Support (BLS) Health Care Provider certification from an approved vendor per Adventist Health policy is required.
Facility-specific BLS certification from an approved vendor per Adventist Health policy is required.
Associates must receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent combination of licensure and experience is preferred.
Successful completion of audiometry and vision training, or a CHDP certificate, within six months of hire is preferred.
Phlebotomy certificate is preferred.

Responsibilities

Set up examination rooms and check in and admit patients.
Maintain a patient recall system, including continuity-of-care logs for laboratory tests, referrals, and transfers.
Obtain vital signs and report significant findings and pertinent observations to the clinic physician.
Perform venipunctures, audiometry, and vision testing as ordered.
Answer calls, take messages, and direct calls to the appropriate person.
Pull charts, process encounter forms, verify insurance and patient information in the computer, and update, copy, or scan insurance information for clinic registration.
Prepare charts with the forms needed to complete visits.
Perform departmental filing and maintain adequate inventories of office supplies and equipment.
Identify patients’ insurance status and benefits, collect co-payments, and identify service limits.
Prepare and complete referrals, obtain authorizations, and assist patients and physicians with referral coordination as ordered.
Forward requested information, charts, records, documents, and films; request prior patient records when needed.
Maintain department records, reports, and statistics, and provide appropriate forms to billing and other departments.
Inform patients of examination preparations and remind them when confirming appointments.
Digitize films from prior studies, receive attorney payments for copying films or creating CDs, and coordinate film storage.
Assist with scheduling appointments and reservations for departmental needs, including classes, programs, and in-services.
Keep waiting rooms neat, clean, and organized, and communicate with people waiting.
Monitor panels for alarms and report them to the appropriate department.
Provide coverage or assistance as needed to maintain departmental quality standards.
Compile information for reports, manuals, handouts, and meetings as needed.
Perform other job-related duties as assigned.