Medical Assistant/Outpatient Clinical Care Assistant - Kidney Medicine

Cleveland Clinic

7d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus, where advanced research and surgery, leading-edge technology, and world-class patient care support a rewarding career. The position is in Kidney Medicine and primarily works days, between 9:00 a.m. and 5:00 p.m. The caregiver works in one of two capacities. As an Outpatient Clinical Care Assistant, the caregiver provides or assists with outpatient clinic care under the supervision of a Registered Nurse or Licensed Independent Provider. Duties include rooming patients; recording vital signs, height, weight, intake information and documentation; reporting abnormal findings; collecting and preparing specimens; conducting point-of-care testing; preparing patients for and assisting with exams, tests and procedures; administering directed treatments; reviewing printed instructions; assisting with wound care; and documenting in the electronic health record. The role also supports clinic setup and closure, care-gap follow-up, supply and linen stocking, equipment and safety checks, and emergency response including CPR. As a Medical Assistant, the caregiver supports screenings and treatments by gathering and updating health information, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. The role includes monitoring and communicating changes in patient condition, administering specified medications under provider direction, maintaining equipment and clinical areas, and performing administrative duties such as reception, scheduling, filing, data entry and patient registration. The role requires following standard precautions and using personal protective equipment as required. Cleveland Clinic requires employment drug testing and participation in its influenza prevention program, including annual vaccination or an approved exemption.

Requirements

For the Outpatient Clinical Care Assistant pathway: high school diploma or GED.
For the Outpatient Clinical Care Assistant pathway: one year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home or long-term care setting.
Understanding of human anatomy, basic patient care activities and math.
For the Medical Assistant pathway: graduation from an approved medical assisting program or military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1).
For the Medical Assistant pathway: completion of a clinical externship or extensive clinical experience.
Basic Life Support (BLS) certification through the American Heart Association or American Red Cross; if not already held, it must be obtained during the new-hire period.
Ability to meet the stated physical demands, including full-body motion to move and lift patients, manual finger dexterity with good eye-hand coordination, and extensive standing and walking.

Nice To Haves

Additional formal training or education may substitute for some or all of the required experience for the Outpatient Clinical Care Assistant pathway.

Responsibilities

Provide or assist with outpatient patient care under the supervision of an RN or LIP.
Complete patient rooming, including vital signs, height, weight, intake questions and documentation, and report abnormal findings.
Collect patient specimens, perform point-of-care testing and prepare specimens for transport to the laboratory.
Prepare patients for and assist with exams, tests and procedures, including EKGs, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer directed treatments, including heat or cold applications, simple sterile dressing changes, and applying or removing casts, braces and splints.
Review printed instructions with patients and assist with wound care.
Document patient care in the electronic health record.
Assist with daily clinic setup and closure, in-baskets, care-gap closure and maintaining clean, orderly work areas.
Stock supplies and linens; clean, monitor expiration dates, and restock dressing supply carts; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
Gather and update health-maintenance information, identify medication changes, update allergy information, collect specimens, perform tests and document patient care.
Monitor and communicate changes in patient condition, and administer specified medications under provider direction.
Maintain equipment, medical supplies and examination areas.
Perform administrative and clerical duties, including filing, reception, scheduling, data entry and patient registration.
Follow standard precautions and use required personal protective equipment.