Medical Assistant Lead
About The Position
The Medical Assistant Lead coordinates administrative and clinical activities related to day-to-day operations and helps maintain smooth back-office operations. The role monitors staff productivity, emphasizing completeness, accuracy, and concern for patients. It interfaces with physicians, employees, and patients, maintains positive relationships, and delegates and coordinates responsibilities. When physicians are on site, the Lead primarily performs Medical Assistant duties, including patient-oriented procedures and tasks within the scope of their education and training. Other duties may be assigned as needed.
Requirements
- High school diploma or GED.
- Graduate of a Medical Assistant (MA) program.
- Minimum of three years of clinical experience.
- Medical Assistant (MA) certification.
- Basic Life Support (BLS) certification from the American Heart Association (AHA).
- Knowledge of outpatient clinic front- and back-office practices and policies.
- Ability to use computers and software programs necessary for the position and to troubleshoot and calibrate patient-care equipment.
- Ability to communicate effectively and professionally in English in person, in writing, and by telephone.
- Ability to relate positively and effectively with others, enforce policies consistently, remain calm and courteous under pressure, lead, supervise, teach, collaborate, and accept direction.
- Ability to think critically, work independently with minimal supervision, perform basic math, manage multiple assignments, solve problems, organize and prioritize workload, recall information accurately, and pay close attention to detail.
- Ability to distinguish colors and smells as necessary for patient care; hear general conversation and workplace or patient-care sounds; see computer screens, medical records, and written documents; and discern temperature variances through touch.
- Ability to read and write legibly.
Nice To Haves
- Ability to speak Spanish.
Responsibilities
- Coordinate administrative and clinical activities related to day-to-day operations.
- Help maintain smooth back-office operations.
- Monitor staff productivity, emphasizing completeness, accuracy, and patient concern.
- Interface with physicians, employees, and patients and maintain positive relationships.
- Delegate and coordinate responsibilities.
- Perform Medical Assistant duties when physicians are on site.
- Perform patient-oriented procedures and tasks within the scope of education and training.
- Perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
