Medical Assistant Lead

Pediatric Associates Family of Companies•Fernandina Beach, FL

2d•Onsite

About The Position

Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations. In search of an incredible Medical Assistant LEAD with a passion for pediatric care!!!

Requirements

3 years of Medical Assistant experience in a healthcare setting required.
Minimum High School diploma required.
Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
A minimum 3 years of Medical Assistant experience in a healthcare setting is required.
MA Diploma/Certification required or a minimum of 3 years of MA experience will be commensurate with Diploma/Certification requirement.
Active BLS certification required.
Ability to lead and influence change with a team.
Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families.
Maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology, and immunization
Knowledge of medical safety practices and standards
Ability to plan, prioritize and organize.
Ability to communicate clearly both written and verbally.
Critical thinking includes emergencies.
Proficiency in electronic health recordkeeping systems.

Nice To Haves

Past Supervisory Roles required
2 years as a PA Medical Assistant preferred.
MA Certification preferred.

Responsibilities

Assisting the Practice Manager in overseeing daily clinical operations for small to medium-sized offices of less than 4.5 clinicians and less than 6 Medical Assistants.
Ensuring Medical Assistants perform quality team-based patient care under the direct supervision of clinicians for both clinical and administrative functions to promote health and wellness in a safe and friendly environment.
Supporting clinicians and care management teams in the maintenance of chronic disease management, examination, and treatment of the pediatric patient population.
Assisting with leading and supervising Medical Assistants.
Assisting with performance evaluations.
Supports practice manager and PA management in the training, development and competency evaluation of the Medical Assistant staff, the monitoring of patient visit time and experience, office staff compliance with the organization’s infection prevention program, medication management, vaccine cold chain handling and storage, and ensures appropriate stock levels of clinical supplies.
Maintaining high-quality patient experience; welcomes patients; ensures a safe patient environment, office and exam room cleanliness and appropriate supplies and equipment for patient care in adherence to infection control policy and procedures.
Performing and documenting the patient’s intake vitals to include, but limited to height, weight, temperature, blood pressure, pulse, and respiration rate; repeat and notifies the clinician of any abnormal findings.
Interviewing the patient based on age appropriateness and/or specialty needs with accurate documentation and updates medical records to include chief complaint, current medications with drug name, dosing, route, medication and food allergies with reaction and severity, vaccine, medical, surgical, family, social histories, any barriers to care and home status.
Obtaining necessary medical records, consultation notes, hospital inpatient and/or ED discharge records, diagnostic and laboratory results for clinician review and treatment follow-up as needed.
Preparing the patient for clinician examination, ensures clinician orders are performed and accurately documented.
Performing with clinician supervision and assisting clinicians in necessary age-appropriate vision, hearing screenings, electrocardiograms with repeat as needed, suture removal, ear lavages, urine cauterization, ear-piercing, wound care, specialty procedures and emergency response with proper clinician supervision.
Performing and documenting vaccine and medication reconciliation with patient and state registries; provides written vaccine information statements, and education to patients/parents prior to vaccine and medication administration.
Ensuring and adhering to vaccine cold change management with proper handling, storage, preparation, and administration to include reporting vaccine excursion.
Performing proper patient identifiers, buddy process validation as per policies, and performs proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation.
Completing patient follow-up and tasks assigned to meet patient needs such as answering phones, handling correspondence, providing the clinician with the necessary information for prescription refill requests, obtains medication preauthorization, assists with patient referrals and patient form completion to include DME, therapy, school clearance, sports, and medication forms, arranges home, hospital care, procedures and follow-up appointments, etc.
Proficient in lab services, including phlebotomy, lab sample collection, quality control, proper lab processing with documentation and reporting to clinician as outlined per policy.
Adhering to all organizational information security policies and protecting all sensitive information, including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.