Medical Assistant Lead - Pain Management

Sutter Health•Santa Barbara, CA

2d•$30 - $42

About The Position

The Medical Assistant Lead assists with maintaining efficient patient flow and quality care during clinic and department hours. The role provides backup support for the team, including performing all functions of a medical assistant, and supports clinic and department leaders in training new staff. The Medical Assistant Lead uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. The role maintains infection control and safety requirements, office policies, procedures, and standards. All duties are performed under the direction of a clinician and within the scope of practice.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
Four years of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Solid understanding of human anatomy, physiology, pathology, and medical terminology.
Medical Assistant skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to guide and train less experienced staff.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Critical thinking skills, decisive judgment, and ability to work with minimal supervision.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including the ability to prioritize assignments, follow standardized operating procedures and scientific methods, and meet deadlines.
General knowledge of Microsoft Office Suite applications, including Word, Excel, and Outlook, and electronic health records.
Ability to work independently and as part of a team, manage multiple tasks amid interruptions, resolve standard problems using established options, and build collaborative relationships with peers and healthcare providers.

Responsibilities

Help maintain efficient patient flow and quality care during clinic and department hours.
Provide backup support for the team by performing medical assistant duties.
Support clinic and department leaders in training new staff.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers.
Maintain infection control and safety requirements, office policies, procedures, and standards.
Perform duties under clinician direction and within the scope of practice.