Medical Assistant - Pain Management

Saint Francis Health System

1d•Onsite

About The Position

The Medical Assistant supports providers in examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role also provides ancillary services and applies specialized knowledge or experience integral to the job. This is a full-time position in Pain Management at Warren Clinic in Tulsa, Oklahoma. The position is identified as safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or 1 year of related clinical patient care experience within the last 5 years in lieu of a Medical Assistant program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multi-task role.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last 5 years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, social history, symptoms, and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and X-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and related tasks under established protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer oral medication and intramuscular injections as directed by physician orders.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider to promote wellness.
Apply advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Stay informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.