Medical Assistant - Pain Management

Summit Health CityMD•Hackensack, NJ

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role supports a connected, patient-centric care network and requires providing care consistent with patients’ age, cultural, spiritual, and developmental needs. The MA also provides scribing services and may commute to satellite offices as needed.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience required.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience preferred.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation and relevant information for each patient visit.
Answer telephone calls appropriately, direct calls, and take accurate messages.
Schedule appointments according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy.
Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
Work within the scope of practice and obtain and accurately record vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Document appropriately in the EHR; review and update medication lists and document known allergies accurately.
Follow prescription control and prescription refill procedures.
Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
Provide referrals and/or consultation orders appropriately and promptly in the PMS and EHR.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care centers or hospitals.
Demonstrate flexibility with various work schedules.
Provide scribing services.
Perform other assigned duties and recognize and perform duties that need attention even when not directly assigned.
Commute to satellite offices as needed.