Medical Assistant Lead
About The Position
Mosaic Health is hiring a Certified Medical Assistant Lead for a new clinic opening in January 2027. The role provides advanced clinical support and coordinates daily Medical Assistant workflows, team readiness, and escalated operational issues in a busy primary care environment. The Lead works under the direct supervision of a physician or other licensed provider, guides and trains the Medical Assistant team, and continues to perform hands-on patient care duties. The Medical Assistant Lead will help establish the clinic’s culture, workflows, and patient experience from the ground up. The position is scheduled Monday through Friday, 7:00 AM to 4:00 PM, with no weekends. The stated job posting pay is $24.00–$30.00 per hour. The posting also lists a compensation range of $24.20–$36.30 and says actual compensation depends on factors including experience, skills, qualifications, location, internal equity, and business needs. The position is full-time and is based at 402 W. Washington Street Room W041, Indianapolis, IN 46204. The start date is January 4, 2027.
Requirements
- Current Medical Assistant certification.
- High school diploma or GED.
- Current BLS/CPR certification, or ability to obtain it upon hire.
- Minimum 3–5 years of Medical Assistant experience.
- Previous experience mentoring, training, or leading team members.
- Strong knowledge of clinical workflows, patient care, and electronic medical records (EMR/EHR).
- Excellent communication, organization, and problem-solving skills.
Nice To Haves
- Leadership or Lead Medical Assistant experience.
- Primary Care or Family Medicine experience.
- Experience working in a fast-paced ambulatory care setting.
- Bilingual English/Spanish.
Responsibilities
- Room patients and obtain and document vital signs.
- Review and update patient medical histories and medications.
- Prepare patients for exams, procedures, and treatments.
- Assist providers with exams, procedures, specimen collection, and point-of-care testing.
- Support medication administration and vaccine workflows within scope of practice.
- Review documentation for accuracy and completeness.
- Coordinate daily Medical Assistant assignments and patient rooming coverage.
- Ensure exam rooms, equipment, and clinical areas are prepared and operational.
- Serve as the primary resource for Medical Assistant workflow questions and support.
- Train and mentor new and existing Medical Assistants on clinical procedures, EHR workflows, documentation standards, and infection prevention practices.
- Identify workflow challenges and implement practical solutions to improve clinic efficiency.
- Resolve escalated issues related to patient flow, documentation, supplies, and operational concerns.
- Partner with providers and clinic leadership to support quality initiatives and process improvements.
- Monitor work quality and provide feedback to promote consistency and excellence across the team.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Paid time off (PTO).
- Paid holidays.
- Career growth opportunities.
- Monday–Friday work schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
