Lead Medical Assistant
About The Position
Upperline Health is seeking an energetic, compassionate, and driven Lead Medical Assistant to support physicians in delivering complex health services in a clinic setting. The role is based primarily at the Memphis, Tennessee clinic and includes clinical and administrative responsibilities. The successful candidate will be a flexible problem solver and collaborative team member who is eager to learn and tackle problems. Podiatry or orthopedic experience and x-ray experience are advantageous. The Lead Medical Assistant supports patient intake and care, performs documentation in the clinic’s athenahealth EMR, assists physicians during examinations, and helps coordinate ongoing and preventive care. The role also includes clinic and equipment cleaning and sterilization, administrative tasks, and travel to nearby clinics when needed. Compensation is commensurate with similar regional positions and is based on prior training and experience.
Requirements
- Previous experience as a Medical Assistant is preferred.
- Podiatry or orthopedic clinic experience is preferred.
- X-ray experience is a plus.
- Clinical care coordination or care management experience is ideal.
- Previous experience assisting or providing care to geriatric patients is preferred.
- Excellent computer skills and strong knowledge of medical terminology.
- Previous experience working in an EMR; athenahealth is preferred.
- Effective communication skills, with excellent grammar and interpersonal skills.
- Reliable transportation is required.
- Excellent oral and written communication skills.
Nice To Haves
- Podiatry or orthopedic clinic experience.
- X-ray experience.
- Clinical care coordination or care management experience.
- Experience assisting or providing care to geriatric patients.
- Experience with athenahealth.
- Exceptional customer service.
Responsibilities
- Place patients in exam rooms and ensure they are ready and comfortable for appointments.
- Complete exam intake, including review of medical, social, and surgical history and history of present illness.
- Take and document vital signs and complete required documentation in the athenahealth clinic EMR.
- Provide patient care under the direction of a podiatric physician, including taking x-rays and assisting in the exam room as needed.
- Perform daily administrative tasks, such as restocking exam rooms and disposing of exam room trash.
- Clean and sterilize exam and x-ray rooms after each patient visit and at the end of each day.
- Sterilize equipment.
- Conduct health assessments and complete visits with Upperline Plus patients.
- Conduct telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventive care.
- Coordinate care, including requesting medical records, managing orders, scheduling appointments, and managing patient care referrals.
- Travel to surrounding area clinics to provide support if needed.
- Perform other related duties as deemed necessary by Upperline Health.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Regular weekday clinic hours supporting work-life balance
- Supportive interdisciplinary team
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
