Medical Assistant-Intermediate (UTHP Med Gastro Gateway)

UT Health San Antonio•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms. The position may also perform administrative duties and support the documentation of patient records as directed by a physician or provider. The role supports patient intake and clinical documentation, appointment and message management, medication refill requests, preparation of charts and test results, communication with physicians, phone handling, and point-of-care testing. The Medical Assistant participates as part of the interdisciplinary healthcare team and is expected to meet training and competency requirements. UT Health San Antonio offers benefits to employees who work at least 20 hours per week and have an appointment of at least 4.5 months. Benefits described include medical, dental, vision, disability coverage, flexible spending accounts, retirement plans, paid leave, holidays, and employee discounts.

Requirements

  • High school diploma or GED equivalent.
  • Three years of directly related experience as a Medical Assistant.
  • Active CMA or RMA certification.
  • Communicate effectively in writing and verbally.
  • Use analytical thinking to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Participate as an integral part of the interdisciplinary healthcare team in providing quality patient care.
  • Meet all training and competency requirements.

Nice To Haves

  • Knowledge of EPIC software; may be required to serve as an EPIC super user.

Responsibilities

  • Intake patients by obtaining vital signs and weight.
  • Obtain and document patient history, chief complaint, medications, and allergies in the EMR.
  • Report pertinent findings to physicians.
  • Manage patient appointments according to physician schedules and protocols.
  • Answer patient messages according to clinic policy.
  • Handle medication refill requests according to clinic policy.
  • Prepare charts for upcoming clinics and provide physicians with requested test results, lab results, and medical records.
  • Communicate necessary patient information to physicians in a timely manner.
  • Handle internal and external phone calls and assist the department call center by transferring calls to appropriate departments.
  • Perform point-of-care testing (POCT), document results, and report clinical findings to the RN in charge and/or provider.
  • Perform other duties as assigned.

Benefits

  • UT SELECT medical insurance offered free for employees; family coverage is available through payroll deduction.
  • Group term life insurance and basic accidental death and dismemberment insurance provided at no cost, with options to purchase additional coverage.
  • Three dental insurance plan options through Delta Dental.
  • Two vision plan options offering standard or enhanced benefits.
  • Optional disability insurance providing income protection for qualifying non-work-related illness or injury.
  • Flexible spending accounts for qualifying dependent care and healthcare expenses.
  • Retirement plan eligibility through TRS or, for eligible faculty staff, ORP; voluntary retirement programs are also available.
  • Front-loaded paid time off of 128 to 208 hours annually based on years of service, potentially prorated in the first year.
  • Extended Illness Bank accruing eight hours per month, available after one day of PTO is taken.
  • Paid family leave of up to 240 hours after six months of consecutive employment.
  • Twelve set paid holidays each year.
  • Employee discounts on services, tickets, and gym membership.
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