Medical Assistant-Intermediate (Surgery General)

UT Health San Antonio•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms. The role may also include administrative duties and support for documenting patient records as directed by a physician or provider. The Medical Assistant gathers and documents patient information in the EMR, communicates pertinent findings and other necessary information to physicians, supports appointment and message management, and assists with medication refill requests according to clinic policy. The position also prepares charts and requested test results, handles internal and external calls, and performs point-of-care testing while reporting findings to the RN in charge and/or provider.

Requirements

  • High school diploma or GED.
  • Communicate effectively in writing and verbally.
  • Use analytical thinking and logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Participate as an integral part of the interdisciplinary healthcare team in providing high-quality patient care.
  • Meet all training and competency requirements.

Nice To Haves

  • Knowledge of EPIC software; may be required to serve as an EPIC super user.

Responsibilities

  • Obtain patient vital signs and weight.
  • Obtain patient history, chief complaint, medications, and allergies, and document them appropriately in the EMR.
  • Report pertinent findings to physicians.
  • Manage patient appointments according to physician schedules and protocols.
  • Answer patient messages according to clinic policy.
  • Handle medication refills or requests according to clinic policy.
  • Prepare charts for upcoming clinics and provide physicians with requested test results, laboratory results, and medical records.
  • Communicate necessary patient information to the physician in a timely manner.
  • Handle internal and external phone calls and assist in the department call center by transferring calls to appropriate departments.
  • Perform point-of-care testing, document results, and report clinical findings to the RN in charge and/or provider.
  • Perform other duties as assigned.
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